Operations Manager

Leidos is seeking an Operations Manager to support NASA’s National Security Systems team in Huntsville, Alabama. This role is responsible for the oversight of day-to-day operations, maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization. Additional responsibilities include overseeing the quick reaction support to the NSS team and the NASA customer to identify, troubleshoot, and resolve system issues.

This position requires the ability to work independently with general direction and as a team member under the direction of the organizational team lead. Join us at AEGIS where the sky is NOT the limit!

Technical Requirements

• Administration and support of isolated enterprise networks (LAN, WAN, and secure enclaves).

• Strong knowledge of Windows Server and Linux administration.

• Experience with virtualization platforms (VMware, Hyper-V, or similar).

• Enterprise storage, backup, and disaster recovery solutions.

• Network monitoring, logging, and performance management tools that operate without internet connectivity.

• Configuration management and patch management in offline environments.

• Identity and access management, including Active Directory and Group Policy.

• Network security technologies, including firewalls, intrusion detection/prevention systems, endpoint protection, and vulnerability management.

• Understanding of secure media handling, software validation, and offline update processes.

• Experience with system hardening using industry security baselines.

Security and Compliance

• Experience operating within regulated or high-security environments.

• Knowledge of security frameworks such as:

  • NIST Risk Management Framework (RMF)

  • NIST SP 800-53

  • CIS Benchmarks

  • STIG implementation and compliance

• Experience supporting audits and maintaining accreditation documentation.

• Understanding of least-privilege access, separation of duties, and secure change control.

Management Responsibilities

• Manage daily operations for network, server, and infrastructure teams.

• Ensure system availability, reliability, and operational readiness.

• Coordinate incident response, problem management, and root cause analysis.

• Oversee configuration and change control processes.

• Coordinate scheduled maintenance and outage planning.

• Develop and maintain standard operating procedures (SOPs).

• Manage hardware lifecycle, software licensing, and asset inventory.

• Partner with cybersecurity, engineering, and compliance teams.

• Coordinate vendor support activities while ensuring adherence to security policies, contractual requirements, and operational restrictions.

Preferred Certifications

• ITIL Foundation or higher.

• PMP or equivalent project management certification.

• Cisco CCNP (Enterprise or Security).

• CompTIA Security+ or Network+.

• CISSP (preferred for senior positions).

• VMware Certified Professional (VCP) or Microsoft certifications.

Key Competencies

• Leadership and team development.

• Strong analytical and troubleshooting skills.

• Operational risk management.

• Excellent written and verbal communication.

• Process improvement and documentation.

• Decision-making under strict security and operational constraints.

• Ability to maintain mission-critical services with minimal downtime.

Education

• Bachelor’s degree with 12 years’ IT experience or master’s with 10 years.

Experience

• 5-8 years of experience managing enterprise IT infrastructure or network operations.

• 3-5 years of experience leading technical operations teams.

• Experience supporting classified, air-gapped, or highly regulated environments is preferred.

• Experience with change management and configuration management in restricted environments.

Security Clearance Requirements

• U.S. Citizenship is required.

• Active Secret security clearance is required.

• Active Top Secret security clearance is preferred.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.