Operations Manager

Job Title: Operations Manager
Salary: £50-55k
Location: Liverpool, Manchester, Warrington

Caterlink is the education sector catering specialist. For over 20 years, the Company has delivered fresh food solutions to pupils and staff at Primary Schools, Secondary Schools and Colleges across the UK. The company caters more than 1,000,000 meals a week. Our “Fresh Food Policy” is the foundation of our success and growth in the market coupled with a desire to truly deliver on the promises we make to our clients and support our site-based teams.

We are looking for an experienced Operations Manager to manage a group of 24 schools, which will be a mix of primary schools, secondary schools and colleges covering the North West including Liverpool, Manchester and Warrington.
This is a 52-week role working Monday to Friday.

• Monthly car allowance or company car
• 33 days holiday inclusive of bank holidays
• You will be eligible to join our Workplace Pension Scheme with Aviva
• Private health care with BUPA
• Fully expensed company laptop + mobile phone
• Virtual GP for you and your family (eligibility rules apply)
• We offer you access to our Employee Discount Platform where you can make great savings at supermarkets, cinema, restaurants as well as holiday discounts, family days out and many more!
• Our Employee Assistance Program and Virtual GP benefits are there for you and your family to use free of charge at any time
• With Caterlink you have the opportunity to a blended learning programme that can include formal qualifications including Apprenticeships, classroom training, eLearning and on the job training to support and encourage your development and enable you to be the best you can be. Everyone who joins us is provided with an induction where they learn more about us and enable them to be the best they can be. We invest in development opportunities and are always looking to recruit, train and retain the best people for our own future talent and your own future development.

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation   
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance

• Previous catering and operational management experience is essential
• Recent background within the education sector in the above capacity
• Successful applicants will be required to complete an enhanced DBS disclosure. 
• Strong understanding of financials
• A passion for food and the hospitality industry
• The ability to manage a diverse portfolio within Caterlink 

At Caterlink, we very much believe that people work for people, so we want you to have bags of confidence and credibility, be able to lead and motivate and really develop your teams, bring them along with you and create strong client relationships across your portfolio of schools. Being commercially astute is also essential for this role and in addition to this you will need to be prepared to roll your sleeves up and help the teams when you need to.

We believe that living by our KPIs is key to success - Health & Safety, Retention, Quality and Finance. In addition to this, if you believe that People, Perception, Passion and Pride could also enhance your growth, success and development then this may be the role for you and we would love to hear from you!

Caterlink strives to always provide a diverse, equitable and inclusive environment for all our teams where every individual is treated with respect, integrity and has the opportunity to grow and be treated equally and with fairness at all times.