Dear Colleague,
I am looking for an dynamic person to lead my team and to guide them towards success.
You should be able to interact with clients and ensure 100% retention through:
- regular face to face meetings
- On-time issue resolution
- constant training to associates/team members
Your KRA would be:
- 100% Client retention
- 100% on-time Collection
- 100% compliance score (Internal & External Audits)
What is expected out of you:
- Proactive in approach
- Clear communication
- Excellent with Numbers
- Advanced Excel User (Dashboards & Reports).
If the above descriptions suits you, please reach me out.
Skills Required
- Proactive approach to managing team and client relationships
- Clear and effective communication skills
- Strong numerical and analytical ability
- Advanced Excel skills including dashboards and reporting
- Ability to conduct regular face-to-face client meetings and maintain relationships
- Track record or responsibility for on-time collections
- Ensure 100% compliance in internal and external audits
What We Do
Established in 2007 and headquartered in Bengaluru, Quess is one of India’s largest private-sector employers and integrated business service providers. The company has a presence in over 64 locations across India, Southeast Asia, and North America, with a strength of 500,000+ employees. We provide a host of technology-enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after-sales service, back-office operations, manufacturing operations, facilities and security management, HR & F&A operations, IT & mobility services, etc. Our business strategy is aligned with our goal of creating a more productive workforce. It includes training and skill development initiatives for better employability, helping job seekers find job opportunities easily, digitising workflows, and providing social security benefits to a wider employable population. Quess has been certified ‘Great Place to Work’ thrice in a row in recognition of its culture that supports diversity, equal opportunity, and collaboration. Learn more about how we drive productivity and achieve success for our clients: https://www.quesscorp.com/ Find us here: Facebook: https://rb.gy/kjzk4y Twitter: https://rb.gy/iff6tq Instagram: https://rb.gy/xj3yd6 #winningtogether
