Job
Description: Operations Manager (Luxury Resort)
Location: Jim Corbett, Uttarakhand
Salary: ₹60,000 – ₹70,000 per month (Based on experience and last drawn
salary)
Benefits: Food & Accommodation Provided
Role Summary
A premium 5-star luxury resort in Jim Corbett, Uttarakhand is seeking an
experienced and guest-focused Operations Manager to oversee the
day-to-day functioning of the resort and ensure exceptional guest experiences.
The ideal
candidate should have prior experience managing operations in a genuine luxury
resort / hotel environment, possess excellent communication skills, and
demonstrate strong leadership capabilities. Candidates with exposure to
destination weddings, luxury events, and the Jim Corbett hospitality market
will be highly preferred.
Key Responsibilities
- Oversee daily operations
across Front Office, Housekeeping, Food & Beverage, Guest Relations,
and Banquet functions.
- Ensure the highest standards
of guest satisfaction and hospitality are consistently maintained.
- Monitor operational
efficiency and service quality across all departments.
- Coordinate with department
heads to ensure seamless guest experiences.
- Handle guest feedback,
complaints, and service recovery in a professional manner.
- Ensure compliance with SOPs,
hygiene standards, and safety regulations.
- Supervise and support
wedding events, corporate functions, and special occasions.
- Conduct regular operational
reviews and staff briefings.
- Monitor departmental
performance, productivity, and guest feedback metrics.
- Assist management in
achieving revenue, occupancy, and guest satisfaction targets.
- Ensure effective
coordination between operational teams and support departments.
- Support recruitment,
training, and development of operational staff.
Skills & Qualifications
- Graduate or Diploma in Hotel
Management, Hospitality Management, or a related field.
- Minimum 5–8 years of
experience in hotel/resort operations.
- Prior experience in a 5-star
luxury resort / hotel is mandatory.
- Strong understanding of
front office, housekeeping, food & beverage, and guest relations
operations.
- Experience in managing
destination weddings, events, and large group movements.
- Excellent leadership,
problem-solving, and decision-making skills.
- Strong communication and
interpersonal abilities.
- Proficiency in hospitality
management systems and operational reporting.
Desired Candidate Profile
- Experience working in
reputed luxury resorts / hotels with strong guest satisfaction records.
- Prior experience in Jim
Corbett hospitality market will be highly preferred.
- Candidates from Uttarakhand will be given preference.
- Excellent spoken and written
English.
- Strong team management and
guest engagement skills.
- Flexible and willing to work
in a fast-paced hospitality environment.
- Ability to handle
operational challenges independently and efficiently.
Benefits
- Competitive salary package
- Food provided by the resort
- Accommodation provided by
the resort
- Opportunity to work with a
leading luxury hospitality setup
- Professional growth in
luxury resort operations
To Apply
Interested
candidates may send their updated CV to [email protected] with the subject line “Application
for Operations Manager – Jim Corbett, Uttarakhand”
Skills Required
- Graduate or Diploma in Hotel Management, Hospitality Management, or related field.
- Minimum 5-8 years of experience in hotel/resort operations.
- Prior experience in a 5-star luxury resort or hotel.
- Strong understanding of Front Office, Housekeeping, Food & Beverage, and Guest Relations operations.
- Experience managing destination weddings, events, and large group movements.
- Excellent leadership, problem-solving, and decision-making skills.
- Strong communication and interpersonal abilities; excellent spoken and written English.
- Proficiency in hospitality management systems and operational reporting.
- Flexible and willing to work in a fast-paced hospitality environment; ability to handle operational challenges independently.
- Experience in the Jim Corbett hospitality market.
- Candidates from Uttarakhand (local candidates preferred).
What We Do
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