About Shamrock Trading Corporation
RTS is part of Shamrock Trading Corporation, a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and trucking technology.
Shamrock’s mission since the start has been to create value and success for our customers, our partners and our people. Strong ethics, dedication to our customers and close attention to the marketplace are critical to the success and growth of the Shamrock brands. Shamrock is headquartered in Overland Park, Kansas, with multiple offices throughout the U.S. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer. Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park
Why You’ll Love Working Here
Our award-winning culture is a testament to our commitment to growth, recognition and empowerment. From day one, we prioritize employees first, encouraging them to think and act like owners and providing endless opportunities for growth and self-development, both personally and professionally. Shamrock has been recognized as one of America’s 2025 “Most Loved Workplaces” by Newsweek.
At Shamrock, we hire bright, ambitious people and give them the tools they need for a successful, long-term career here. Shamrock also offers a premier set of benefits for employees and their families:
- Training and Development: Ongoing training and professional development opportunities
- Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits
- Salary: Individual compensation packages may reflect applicable experience, job-related skill, training and/or education
- Financial: Generous company 401(k) contributions and employee stock ownership after one year
- Work-Life Balance: Competitive PTO and fully paid time off opportunities to volunteer within your community
Regular onsite attendance is an essential function of this position. The role requires direct collaboration with cross-functional teams, real-time problem-solving, and timely responses to customer and operational needs. As a customer-facing position, onsite presence facilitates efficient communication with colleagues and subject matter experts, enabling effective service delivery and faster resolution of customer inquiries and issues. The role also requires participation in team meetings, operational processes, and occasional onsite trainings that are critical to achieving customer service objectives.
About the Role
Shamrock Trading Corporation and RTS Insurance Solutions are seeking an experienced Operations Manager to lead and optimize the day-to-day operations of our Commercial Transportation Insurance division. The Operations Manager will lead the Service Team consisting of Account Managers, Account Specialists, and Market Placement Specialists supporting the Producers to help grow our book.
The ideal candidate will bring a strong background in commercial transportation insurance and proven experience managing agency operations, quality control, service teams, building business relationships with, and insurance workflows. This leader will partner closely with Director of Sales and Senior Vice President of Sales to create scalable processes, drive operational efficiency, and deliver exceptional service to trucking and transportation clients.
What You’ll Do
- Lead the daily operations of the division, ensuring efficient execution of client service, policy administration, and renewal activities, develop, implement, and continuously improve operational processes that support growth, profitability, and customer satisfaction
- Analyze trends and identify opportunities to improve agency performance, productivity, and scalability
- Oversee policy servicing activities including endorsements, policy issuance, audits, renewals, certificates, and account maintenance
- Monitor renewal pipelines and servicing workflows to ensure timely execution and client retention
- Build and maintain strong relationships with insurance carriers, underwriters, wholesalers, and agency partners
- Monitor market conditions, carrier appetite, underwriting trends, and transportation insurance developments
- Ensure compliance with agency procedures, regulatory requirements, licensing standards, and carrier guidelines
What You’ll Bring
- 3+ years of commercial insurance experience supporting transportation, trucking, or fleet insurance operations, along with operations management experience within an insurance agency, brokerage, MGA, or carrier environment.
- Strong knowledge of policy administration, renewals, endorsements, certificates of insurance, loss runs, audits, and carrier management
- Demonstrated ability to develop operational processes, improve efficiencies, and lead organizational change
- Experience with Applied Epic, AMS360, Salesforce, HubSpot, or similar platforms.
- Exceptional leadership, communication, and relationship-building skills
- Self-directed with the ability to thrive in a fast-paced, high-growth environment
- Active Property & Casualty (P&C) insurance license required or ability to obtain upon hire
Apply Today!
We’re so excited to connect with you! If you want to work with forward-thinking people in an award-winning culture, submit your application today.
#LI-Onsite #LI-HA1 #rts
Having trouble submitting your application? Contact us at [email protected] for support.
Skills Required
- 3+ years of commercial insurance experience supporting transportation, trucking, or fleet insurance operations
- Operations management experience within an insurance agency, brokerage, MGA, or carrier environment
- Knowledge of policy administration, renewals, endorsements, certificates of insurance, loss runs, audits, and carrier management
- Experience developing operational processes, improving efficiencies, and leading organizational change
- Experience with Applied Epic, AMS360, Salesforce, HubSpot, or similar platforms
- Exceptional leadership, communication, and relationship-building skills
- Ability to work independently in a fast-paced, high-growth environment
- Active Property and Casualty insurance license, or ability to obtain upon hire
Shamrock Trading Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Shamrock Trading Corporation and has not been reviewed or approved by Shamrock Trading Corporation.
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Affordable Benefits — Medical, dental, and vision premiums are fully paid for employees and eligible dependents, with spouse coverage available when no other employer plan exists. This structure meaningfully lowers the cost of coverage for families.
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Retirement Support — A 3% safe-harbor 401(k) contribution is provided regardless of employee deferral, with additional company contributions historically noted. This employer funding bolsters retirement savings even for newer hires.
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Equity Value & Accessibility — An Employee Stock Ownership Plan is company-funded after one year, enabling employees to build ownership value over time. Materials highlight ESOP contributions alongside the 401(k) program.
Shamrock Trading Corporation Insights
What We Do
Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Our brands include Ryan Transportation, RTS Financial, RTS International, RTS Carrier Services and ProTransport. Headquartered in Overland Park, KS with 9 offices across the U.S., Shamrock has been regularly named “Best Places to Work” by the Kansas City Business Journal
