Operations Manager - Royal Canin

We're looking for an Operations Manager who is passionate about people leadership, driving performance, and ensuring excellence in safety and quality. This role offers a fantastic opportunity for growth, including succession potential for director level roles through delivery of strong results alongside a focused personal development plan.

The ideal candidate will have an operational and technical background, providing a strong foundation for understanding complex manufacturing processes.

What are we looking for?

• An undergraduate degree or equivalent work experience, preferably in Engineering, Sciences or Business-related disciplines
• 10+ years of Production/Manufacturing Experience.
• 5 years of experience in a Managerial role.
• Experience managing a site operating budgets.
• Working knowledge of Good Manufacturing Practices.
• Ability to convey communications clearly and concisely.
• Understanding of significant functions within the plant and the ability to work directly with all levels and functions.
• Proven track record of continuous improvement and performance management.
• Experience in project management, change management, and deploying new standards.

What will be your key responsibilities?

• Safety – Set clear priorities and expectations around human safety, be a steward of the site safety culture.
• Food Safety and Product Quality - Assure the ongoing production of safe and defect free products consistent with the principles of Mars. A proficiency of HACCP is required; this manager owns ongoing training and championing of quality goals and improvements at the area level.
• Goal Setting and Measurement - Through Operations teams, establish site performance standards and goals based on site goals and strategies; measure, control, take corrective action and report results as appropriate in all areas of responsibility.
• Troubleshooting - Manage/guide the technical area coverage resources for the troubleshooting and repair of process/packaging equipment problems, with the objective of effectively utilizing these resources to achieve desired performance levels.
• Communications - Ensure that open communications are established and that opportunities to broaden the scope and responsibility of Operations teams/associates are undertaken. The Operations Manager is the key resource to deliver regular business performance updates.
• Technology Advancement - Advise the Site Manager when opportunities exist for moving the area forward in technological change. Recommend improvements, which would result in new and improved equipment and or methods to minimize production costs and improve quality.
• Area Strategy - Participate with the Site Manager and other Operations support associates in the implementation of improvement strategies that will help their area perform more effectively in the near term and the future
• Associate Development - With the line Manager's support, evaluate exempt and non-exempt associate performance. In conjunction with associates' career goals, create development plans to challenge their potential.
• Personal Development - Keep abreast of managerial and technical competencies both within and outside Mars.
• Site Management - The incumbent of this position must be prepared to act on behalf of the Site Manager in his/her absence, i.e., protection of human and physical assets, Crisis Management, conducting Staff Meetings, addressing public relations issues, etc.

What can you expect from Mars?

• Work with over 130,000 diverse and talented associates, all guided by The Five Principles.  
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.