Operations Manager - Picking Department (m/f/d)

About Redcare Pharmacy:

As Europe’s No.1 e-pharmacy, Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy, collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values, join us and begin your #Redcareer today.

About the role:

As a Department Manager for our picking area, you'll drive efficiency, optimize processes, and lead a dynamic team to success. With your expertise in logistics and process optimization, you’ll ensure smooth operations and set new standards in quality and performance. Ready to make an impact? Join us and shape the future of our warehouse operations!

About your tasks:

• Lead & Develop a High-Performing Team – Manage a department of ~300 employees, including shift managers, team leaders, and operational staff, fostering a culture of accountability, efficiency, and continuous improvement.
• Oversee Daily Operations – Ensure smooth execution of picking processes, meeting operational targets while maintaining high standards of accuracy, speed, and safety in a fast-paced warehouse environment.
• Drive Process Optimization – Analyze workflows, implement best practices, and drive continuous improvement initiatives to enhance efficiency, reduce errors, and optimize resource allocation.
• Monitor & Achieve KPIs – Track key performance indicators (KPIs) such as productivity, order accuracy, and efficiency, proactively identifying areas for improvement and implementing data-driven solutions.
• Stakeholder & Cross-Department Collaboration – Act as a key contact for internal and external stakeholders, ensuring seamless coordination with other warehouse departments, logistics, and senior management.

About you:

• You have completed vocational training or a degree in Logistics, Supply Chain Management, or a comparable field.
• You bring an entrepreneurial mindset to production and process optimization, as well as implementing efficiency improvements and driving change.
• You possess strong leadership skills along with excellent team and communication abilities.
• You are well-versed in key performance indicators (KPIs) and can use them to efficiently manage your department.
• You have fluent English skills, both written and spoken and preferably you also have good German skills.

About your benefits: 

To best support you with your individual needs—whether it's leading a healthy life, having enough time for yourself, or developing your skills—we offer a wide range of location-specific benefits:

• Travel Allowance: Not all employees live close to our office. Therefore, we support your daily commute with a travel allowance. This compensation is in addition to your salary. 
• Vacation: We offer 28 vacation days and an annual vacation bonus (8% of your annual gross salary) in addition to your salary. 
• Company Pension Plan: Your future is important to us, which is why we offer you an excellent and contribution-free company pension plan. 
• Employee Discounts: Several times a year, we offer discounted employee sales directly on-site, as well as a 10% discount on our online selection. 
• Development: Grow! We support and promote your personal development through various internal and external training programs. 
• Redcare Events: We foster team building through creative team events and celebrate our successes together at regularly held parties. 
• Sports: We have our own fitness room that you can use during your break or before/after work. Additionally, during your breaks, you can enjoy the cozy relaxation room, table tennis, or foosball. 
• Mental Health: Get quick and professional help from Likeminded psychologists if you feel overwhelmed in your personal or professional life. Anonymous and free of charge. 

#growwithus