Operations Manager | WA
Perth Based | Regular FIFO Travel Across WA Villages | 5:2 Roster
Position Overview
Civeo is seeking an experienced Operations Manager to provide leadership and operational oversight across our Western Australian village portfolio.
Based in Perth and regularly travelling to our sites, this is a hands-on multi-site leadership role for someone who knows how to get close to operations, support Village Managers and deliver consistently across safety, service, people, client and commercial performance.
You’ll work across a diverse portfolio of remote accommodation operations, balancing the needs of our clients and guests with contract performance and operational priorities. You’ll be visible on site, understand what is happening at operational level and work alongside our Village Managers to solve problems, strengthen performance and drive consistency.
This role would suit an established operational leader from remote accommodation, mining services, facilities management, hospitality or a similarly complex multi-site environment who is comfortable moving between strategic priorities and the day-to-day realities of site operations.
Based in Perth, you’ll undertake regular FIFO travel across Western Australia, typically travelling to site Tuesday to Thursday each week.
Key Responsibilities
- Lead operational performance across multiple accommodation villages, with a strong focus on safety, service delivery, people and commercial outcomes.
- Provide hands-on leadership, coaching and support to Village Managers and site leadership teams.
- Build strong relationships with clients and act as a trusted operational partner across your portfolio.
- Monitor contract and operational performance, identifying risks, issues and opportunities for improvement.
- Drive consistency in operational standards, governance and service delivery across sites.
- Work closely with Finance, HSQE, IT, Retail Operations and other support functions to resolve issues and deliver business priorities.
- Identify and implement opportunities to improve efficiency, guest experience and profitability.
- Support mobilisations, operational improvement initiatives and business growth activities.
- Develop leadership capability across geographically dispersed teams.
- Create a culture where accountability, collaboration, safety and continuous improvement are part of everyday operations.
Experience
- Significant operational leadership experience within remote accommodation, mining or resources services, facilities management, large-scale hospitality or a comparable environment.
- Demonstrated experience overseeing multiple sites, contracts or operational portfolios.
- Experience leading and developing operational managers and geographically dispersed teams.
- Strong commercial awareness and an understanding of the relationship between service delivery, contract requirements and financial performance.
- Demonstrated client and stakeholder management experience.
- The ability to quickly understand operational issues, establish priorities and drive practical solutions.
- Experience operating in fast-moving environments where priorities and client requirements can change.
- A genuine willingness to travel regularly to Civeo villages across Western Australia.
Skills & Qualifications
- Commercially astute with strong operational judgement.
- Confident and credible communicator who can build relationships at site, client and senior leadership level.
- Strong coaching and people leadership capability.
- Practical and solutions focused, with the ability to make decisions and follow through.
- Strong analytical skills with the ability to use operational data and trends to identify opportunities.
- Highly organised and capable of managing multiple sites, stakeholders and priorities.
- Strong negotiation and stakeholder engagement skills.
- Resilient, adaptable and comfortable working in remote operational environments.
- Moderate to advanced Microsoft Office capability.
- Qualification in Business, Hospitality or a related discipline is desirable.
Why Civeo
- Highly visible leadership role across Civeo’s WA operational portfolio.
- Work directly with Village Managers and senior operational leadership.
- Opportunity to influence operational performance across multiple locations.
- Be part of a business focused on growth, service delivery and continuous improvement.
- Access to organisational development and learning opportunities.
- Civeo Hive Rewards & Recognition Program.
- Health and wellbeing initiatives, including Stay Well, Work Well.
- Perth-based position with regular exposure to our WA village operations.
About Us
Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, Civeo has a national footprint of approximately 10,000 rooms across twelve villages in Queensland, New South Wales, and Western Australia. In addition, Civeo also operates approximately 16,500 rooms in client-owned properties in remote regions of Western Australia, South Australia and Queensland. With more than 40 years of experience, Civeo supports individuals who live and work away from home.
We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and First Nations Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land.
We're safe, welcoming, and proud to encourage Aboriginal & Torres Strait Islander people to join us.
Skills Required
- Significant experience leading multi-site operations within accommodation, hospitality, mining services, facilities management or remote workforce environments.
- Proven success managing multiple contracts, clients and operational scopes simultaneously.
- Strong commercial acumen with experience driving financial and operational performance.
- Exceptional stakeholder management and relationship-building capabilities.
- Demonstrated ability to lead, coach and develop geographically dispersed teams.
- Willingness to undertake regular FIFO travel across Western Australia (typically Tue–Thu each week).
- Strong analytical capability for data and trend analysis.
- Proficiency in Microsoft Office Suite (moderate-advanced).
- Exceptional communication, negotiation, and stakeholder engagement skills.
- Hospitality or Business qualification.
- Highly organised with strong project and time management abilities.
- Solutions-focused mindset with strong decision making and troubleshooting abilities; high resilience and adaptability.
What We Do
Civeo is a global workforce accommodation specialist that helps people maintain healthy and productive lives while living and working away from home. Civeo Australia has more than 24,000 rooms under management throughout Queensland, New South Wales, Western Australia and South Australia. We are part of Civeo Corporation, a global company with regional operations in Australia, the United States and Canada with a combined total of over 40,000 rooms. Civeo’s core values Safety, Care, Integrity, Excellence, Respect and Collaboration are the principles that form the foundation on which we perform work and ultimately influence and shape our amazing culture. Unsurprisingly, they are the practices we use every day in everything we do.
.png)
