Operations Manager (Onsite)

Sorry, this job was removed at 10:12 p.m. (CST) on Tuesday, Apr 07, 2026
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Irving, TX, USA
In-Office
85K-113K Annually
Insurance • Real Estate
The Role
Who We AreJoin a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoJob Description Summary
This manager will provide operational leadership and support to the Default team, ensuring smooth delivery of processes and services while building team capability. Focuses on execution, compliance, and continuous improvement.

What You’ll Do

  • Manages and sets priorities of the daily operations of a large functional area or department, and provides operational guidance to the Default team.

  • Manages a group of professionals (typically skilled exempt and non-exempt level employees) who have responsibility for operations and project outcomes. Provides direct and indirect supervision of teams.

  • Collaborates closely with the Default team to support workflow execution, compliance, and process optimization.

  • Contributes to project reviews and approves detailed designs and cost estimates for projects.

  • Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements.

  • Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching. Makes hiring and compensation recommendations. May get input from Senior Management/Executive Management.

What You’ll Bring

  • Bachelor’s degree or equivalent combination of education and experience

  • 5-7 years of directly related experience

  • 3-5 years demonstrated experience in a supervisory or management role

  • Demonstrated success establishing, leading and maintaining effective working relationships at the Middle Management level

  • Successful track record designing, developing, and executing complex projects in area of functional expertise.

  • Ability to establish and maintain effective working relationships at the Management level across functional groups and business units. Adeptness to influence the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships.

  • Strong capacity to communicate the function’s vision and the department’s direction and set aligned goals.  Provides resources and creates systems to measure results.  Familiar with competitor, financial and industry dynamics.

  • Actively recruits, retains and develops talent and holds employees accountable for results. Leads change, manages conflict and fosters collaboration.

  • Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met.

  • Provides others with reliable information and delivers informative and persuasive presentations. Uses good listening skills and negotiates effectively.

  • Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business.

  • High level of business acumen, strategic agility, ability to develop others, and influence change.

Pay Range: $85,000.00 - $113,300.00 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

First American Title Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First American Title and has not been reviewed or approved by First American Title.

  • Healthcare Strength Health coverage includes medical, dental, vision, telehealth, and healthcare advocacy services, and is often described as a strong point. Low‑cost options in some cases help overall compensation feel more reasonable.
  • Retirement Support A 401(k) savings plan with a company match is part of the package. This retirement support is highlighted as helping to offset base‑pay concerns in several roles.
  • Equity Value & Accessibility An employee stock purchase plan is available and viewed favorably. Access to discounted equity contributes to the perceived competitiveness of total rewards.

First American Title Insights

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The Company
HQ: Santa Ana, CA
13,104 Employees
Year Founded: 1889

What We Do

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).

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