Operations Manager Onsite Dallas TX

Posted 10 Days Ago
Be an Early Applicant
Dallas, TX, USA
In-Office
Mid level
HR Tech • Information Technology • Professional Services • Social Impact
The Role
The Operations Manager oversees youth workforce programs, ensuring compliance, managing staff, and fostering partnerships while promoting youth engagement and support services.
Summary Generated by Built In
Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

  • Oversee daily operations of youth workforce programs, ensuring compliance with organizational policies, funding contracts, and regulatory requirements.
  • Monitor program performance metrics, ensuring goals are met or exceeded.
  • Develop and implement program procedures, workflows, and quality assurance measures.
  • Ensure accurate and timely documentation, reporting, and data entry into case management systems.
  • Recruit, train, supervise, and evaluate program staff.
  • Provide coaching and professional development opportunities to support staff growth.
  • Foster a positive, collaborative, and results-driven work environment.
  • Ensure youth receive quality case management, career readiness training, and support services.
  • Oversee intake, assessment, and enrollment processes.
  • Promote youth engagement through innovative programming and supportive service strategies.
  • Address escalated participant issues and provide guidance for resolution.
  • Develop and maintain partnerships with schools, employers, training providers, and community organizations.
  • Represent the program in community meetings, events, and stakeholder discussions.
  • Collaborate with internal teams to coordinate wraparound services for participants.
  • Assist with budget monitoring and resource allocation to ensure efficient program operations.
  • Participate in audits and monitoring visits as needed.
  • Contribute to strategic planning and continuous improvement efforts.
  • Perform additional responsibilities as assigned by leadership.
  • Lead employer engagement strategies to expand job placement, internships, apprenticeships, and work experience opportunities for youth.
  • Partner with the Employer Engagement Services team to align training and workforce readiness with employer needs.
  • Maintain strong relationships with local employers to support career pathways and hiring pipelines.

 

Qualifications

  • Bachelor’s degree in Business, Education, Social Services, or related field (Master’s preferred).
  • 3–5 years of experience in workforce development, youth programs, or related human services.
  • Supervisory or management experience required.
  • Strong knowledge of youth development principles, career pathways, and workforce initiatives.
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with MS Office and case management systems

Additional Information

All your information will be kept confidential according to EEO guidelines.

Extensive standing, sitting, computer, phone, and deskwork required; some kneeling and lifting of up to 50 pounds required; work primarily in a defined office environment with specified hours, although flexible hours including overtime may be required; interacts one on one and in groups with individuals from a diverse range of backgrounds.

Position is a Monday through Friday from 8:00am - 5:00pm 

The position is an Exempt position..

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

 

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Skills Required

  • Bachelor's degree in Business, Education, Social Services, or related field (Master's preferred)
  • 3-5 years of experience in workforce development, youth programs, or related human services
  • Supervisory or management experience
  • Strong knowledge of youth development principles, career pathways, and workforce initiatives
  • Excellent organizational, communication, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with MS Office and case management systems
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The Company
3,500 Employees
Year Founded: 1974

What We Do

Equus Workforce Solutions is a comprehensive provider of workforce development services in North America, helping job seekers and career changers prepare for and advance in careers, while also working to advance economies and help communities thrive.

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