Operations Manager, Infrastructure

Posted 12 Days Ago
Be an Early Applicant
Mountain View, CA, USA
In-Office
80K-120K Annually
Junior
Information Technology • Software
The Role
Lead design, automation, and scaling of claim-related workflows using SQL, APIs, scripts and LLMs. Own end-to-end client verticals, build dashboards and reporting pipelines, collaborate with Product and Engineering, and operationalize repeatable solutions that improve productivity, quality, and financial outcomes.
Summary Generated by Built In

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission.

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

About the Role:

We’re looking for a builder - someone who loves solving hard operational problems with code, data, and product intuition. Part consultant, part product thinker, part data analyst, you’ll help us automate and scale traditionally manual workflows that underpin healthcare operations - from claim submissions to payment posting - using everything from SQL and APIs to LLMs.

This role sits at the intersection of product, data, and implementation. You’ll design, test, and operationalize automation across our stack, work hands-on with Product, Engineering teams and our customers to map and rebuild their workflows, and create systems that scale. You’ll be accountable for outcomes - building the infrastructure, tools, and processes that let our teams and our clients move faster and smarter.

We want people who are excellent operators, strong problem solvers, and comfortable building from scratch.

At Commure, there are no speed limits in your growth. If you show ownership and deliver results, your responsibilities - and impact - will grow rapidly. We value people who move fast, think deeply, take pride in solid execution, and deliver results for our customers.

This full-time position requires working 5 days a week in our Mountain View, CA office.

What You'll Do

  • Own high-impact processes: Take full ownership of key verticals or client workflows - from discovery to deployment - ensuring repeatability and measurable impact

  • Design and automate workflows: Use SQL, APIs, scripts, and emerging tools (including LLMs) to automate manual claim-related workflows and improve scalability

  • Collaborate cross-functionally: Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions

  • Analyze and optimize: Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes; identify bottlenecks and automate fixes

What You Bring

  • 2+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup

  • Strong SQL and Python fluency - comfortable querying, analyzing, and structuring data to drive insights and automation

  • Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions

  • Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments

  • Bonus: Experience in healthcare operations, claims, or billing systems

  • Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)

  • Bonus: Built with LLMs, SQL apps or experience with data pipelines

Who You Are

  • A builder: You enjoy rolling up your sleeves, experimenting with tools, and creating structure where there is none

  • An operator: You know how to turn ambiguity into process and measure progress with data

  • A problem solver: You thrive on figuring out why things break and how to make them work better

  • A collaborator: You bridge gaps between technical and non-technical teams and keep everyone aligned on outcomes

  • Entrepreneurial: You don’t wait for direction - you seek it, shape it, and deliver results

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.


Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Skills Required

  • 2+ years of experience in operations, consulting, or data-heavy roles at a tech company or startup
  • Strong SQL fluency; comfortable querying and structuring data
  • Strong Python fluency; comfortable analyzing and scripting automations
  • Proven ability to manage complex projects end-to-end in ambiguous, fast-changing environments
  • Excellent problem-solving and systems-thinking skills; diagnose root causes and design scalable solutions
  • Ability to collaborate cross-functionally with Product, Engineering, and Account Management
  • Work on-site 5 days a week in Mountain View, CA
  • Adhere to organization's information security policies and attest on hire and annually
  • Experience in healthcare operations, claims, or billing systems
  • Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, scripts)
  • Experience with LLMs, SQL apps, or building data pipelines

Commure Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Commure and has not been reviewed or approved by Commure.

  • Fair & Transparent Compensation Pay is considered generally market‑aligned for many roles, with engineering and senior IC/manager ranges consistent with venture‑backed health tech and major metros. Sales packages also show competitive base and OTE structures for SDRs and AEs.
  • Healthcare Strength Core medical, dental, and vision coverage is offered, complemented by access to One Medical for convenient primary care. These elements position the health offering as robust for a mid‑size tech employer.
  • Leave & Time Off Breadth Flexible/unlimited PTO with sick time and company holidays is provided. Parental leave is included, expanding time‑off options for different life events.

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The Company
San Francisco, CA
159 Employees
Year Founded: 2017

What We Do

Healthcare modernization doesn’t require a silver bullet looking to disrupt, it needs 1,000+ innovative solutions working together. Commure is mending fragmentation by uniting innovators across the health ecosystem to transform care with consumer-centric, data-driven digital and physical health at scale. With our universal platform and common architecture, we’re on a path to enable a system of health assurance that keeps people well while bending costs. Join us, and replace disruption with hyper-connected innovation: visit www.commure.com/careers. Commure was hatched at General Catalyst, which has backed healthcare companies such as Livongo, Oscar, Mindstrong, and Color.

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