Jobs at Commure

Build LLM-powered and rules-based automation for healthcare revenue cycle management, including claim denial resolution, guardrails, observability, appeal generation, and unified automation tools. Design scalable, explainable, and auditable systems; deliver end-to-end integrations; collaborate with product and healthcare teams; contribute to architecture, code reviews, monitoring, and technical mentorship.

Build and deploy production AI products for healthcare revenue cycle management, including LLM-powered agents and copilots for claims, remittances, denials, appeals, and document extraction. Own integrations, architecture, observability, reliability, scalability, and post-launch monitoring. Collaborate with product, engineering, healthcare, customers, and operations teams while conducting code reviews, mentoring engineers, and driving technical improvements.

Own revenue growth operations for an RCM product by presenting quarterly performance, diagnosing revenue fluctuations, analyzing payer and procedure trends, recommending improvements, launching revenue-generating initiatives, and optimizing cross-functional processes. The role partners with Product, Engineering, Account Management, Operations, and customers in a high-autonomy environment.

Leads a team of 6–8 engineers responsible for financial ledgers, reporting, analytics, and correctness across a revenue cycle platform. Owns roadmap, hiring, career development, customer escalations, financial data migrations, OLAP modernization, parity checks, reconciliation, monitoring, and cross-team delivery. Partners with CFOs, comptrollers, product, payments, data infrastructure, and operations to ensure accurate reporting and reliable financial systems.

The Senior Software Engineer will build AI solutions for clinical workflows, collaborating with teams to enhance software architecture and mentor other engineers.

Own end-to-end customer implementations and launches for Athelas Air EHR. Map clinical and administrative workflows, create technical specifications, coordinate cross-functional teams, manage implementation plans and risks, develop scalable launch playbooks, improve operational processes, build Retool tools, support go-live hypercare, and monitor adoption and issue-resolution metrics.

Sources new healthcare business through cold calls and targeted outbound campaigns, qualifies accounts, schedules demos, meets sales quotas, addresses objections, and aligns Commure solutions with prospect needs. The role collaborates with sales and other departments, develops healthcare expertise, manages multiple projects, and works onsite in Lehi, Utah five days per week with occasional travel.

Build and scale AI medical scribe features using LLMs, develop responsive web and iOS experiences, and maintain audio-processing, cloud, and EHR integration infrastructure. Lead projects from concept to production, collaborate with product and design teams, and work directly with customers to gather feedback and rapidly improve the product.

Build backend services and low-latency voice pipelines for AI agents handling healthcare calls. Develop call orchestration, conversation state, tool execution, EHR integrations, scheduling workflows, and real-time telephony, ASR, LLM, and TTS systems. Establish APIs, data models, event-driven workflows, observability, reliability, and release standards while partnering with AI, product, and operations teams. Mentor engineers and deliver production features from the Mountain View office.

Build backend services and real-time voice pipelines for AI agents handling healthcare calls. Responsibilities include call orchestration, conversation state, tool execution, EHR write-back, telephony and AI integrations, scheduling workflows, APIs, data models, observability, reliability, and production releases. The role partners with AI, product, operations, and senior engineering teams to deliver patient-access features.

Forward Deployed Engineer responsible for implementing and integrating customized healthcare technology solutions for clients. The role provides technical support during deployments, resolves implementation challenges, collaborates with healthcare organizations and internal engineering teams, maintains technical documentation, and recommends solutions informed by healthcare technology and regulatory trends. The position is based in India and requires working US-aligned hours.

Manage RFPs, RFIs, proposals, and customer questionnaires from requirements review through submission. Coordinate cross-functional contributors, develop response plans, draft and edit persuasive customer-facing content, manage deadlines and approvals, maintain proposal libraries, track outcomes, and improve workflows. The role requires strong business writing, enterprise sales understanding, attention to detail, independent project management, and the ability to translate complex technical information into clear responses.

Identify and research US prospects, engage decision-makers through personalized cold email, LinkedIn, and digital outreach, qualify opportunities, schedule product demonstrations, maintain accurate sales records, and coordinate handoffs with Account Executives. The role requires meeting outreach and pipeline targets, learning healthcare technology products quickly, and supporting the US sales team during US business hours.

Perform outbound research and outreach to identify and qualify prospective customers, communicate product value, book qualified demo meetings for Account Executives, maintain CRM records, follow up with prospects, meet activity and performance targets, and collaborate with US-based sales teams to ensure smooth handoffs.

Serve as a strategic and hands-on People Business Partner for Engineering, Product, and Design. Coach managers, support organizational design, talent planning, compensation and equity reviews, performance management, retention, employee relations, and workforce decisions. Use people data to identify risks and opportunities, build scalable HR processes, improve manager effectiveness, and partner cross-functionally with Finance, Legal, Talent, and business leaders. The role requires discretion, strong judgment, independent execution, and three days per week onsite in Mountain View.

Own hospital billing launches from contract signature through stabilized production, serving as the primary account contact. Build launch playbooks, workflows, billing rules, configurations, automations, SLAs, and handoff processes while coordinating Product, Engineering, Operations, Sales, Account Management, implementation, and payer enrollment teams. Manage customer leadership relationships, drive post-launch collections stability, and help define the future Launch and Account Management functions for Hospital Billing.

Own a Mid-Atlantic enterprise territory and drive complex healthcare sales from prospecting through contract negotiation and close. Build executive relationships, develop pipeline, meet revenue targets, close $1M+ deals, and expand existing accounts through renewals and upsells. Deliver consultative solution selling, maintain accurate Salesforce forecasts, and guide healthcare system decision-makers toward solutions that improve business outcomes.

Own the full enterprise sales cycle for Commure’s healthcare AI platform, from pipeline generation and consultative selling through contract negotiation and closure. Build executive relationships within large healthcare systems, achieve revenue targets, close $1M+ deals, and expand existing accounts. Manage forecasts and opportunities in Salesforce, develop strategic sales plans, identify buying influences, and deliver tailored solutions that drive client outcomes.

Own end-to-end development of high-traffic claims, appointments, and payment-posting workflows. Build scalable full-stack features, APIs, data models, tests, dashboards, logging, and alerting for data-dense healthcare billing surfaces. Collaborate with product, design, and billing operations, review code and designs, improve technical standards, and mentor teammates. The role also involves bulk processing, healthcare billing integrations, and selectively deploying LLM-powered productivity features.

Lead denials management and claims optimization across healthcare clients. The role oversees claims workflows, investigates denial root causes, manages operational metrics, designs scalable processes, and partners with product, engineering, account management, and clients to improve revenue capture and reduce manual effort.