Operations Manager - FNFAO - Competition 2026-96

Posted 11 Days Ago
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Winnipeg, MB, CAN
In-Office
Mid level
Agency • Other • Professional Services • Social Impact
The Role
The Operations Manager oversees day-to-day operations of FNFAO Family Reunification Homes, ensuring effective service delivery, policy compliance, safety, and organizational efficiency. Responsibilities include employee performance oversight, HR coordination, payroll and leave administration, full-cycle recruitment and onboarding, employee relations, complaint handling, meetings, and strategic planning. The role requires collaboration with management and AMC’s HR department while maintaining confidentiality and supporting a positive workplace culture.
Summary Generated by Built In

Competition # 2026-096

Category: Full Time - Term

Closing: Open Until Filled

Position Summary:

Under the direction of the Director of Children and Families, the Operations Manager will provide high-level support and oversight to the FNFAO Family Reunification Homes. The Operations Manager will oversee FNFAO’s Reunification Homes and will liaise with FNFAO management and AMC’s HR department on all staffing and personnel matters and will organize and coordinate office operations and procedures to ensure organizational effectiveness, efficiency, and safety.


Key Responsibilities

  • Oversee the day-to-day management of the Reunification home.
  • Ensure the smooth operations, effective service delivery and compliance to policy.
  • Lead and support the development and implementation of important operations, planning, and strategy decisions.
  • Manage relationships with stakeholders and participate in strategic planning.
  • Monitor and evaluate employee performance and help promote an organizational culture that encourages optimal performance and a supportive atmosphere.
  • Oversee HR functions and duties as they relate to the FNFAO and ensure proper coordination with AMC’s HR department.
  • Approve time sheets and requests for leave and liaise with HR when needing to submit payroll data, including but not limited to hours of work, and drafting and submitting employee payroll deduction memos.
  • Perform HR full-cycle recruitment and onboarding duties for FNFAO including preparing job descriptions and interview questions, conducting interviews and reference checks, offer letters, and coordinating new hire information and conducting orientations. 
  • Properly handle complaints and grievances brought forward internally and externally in a manner consistent with AMC policies and procedures.
  • Respond to general human resources inquiries from staff or direct them to an appropriate HR representative.
  • Assist in the planning and general organizing of personnel meetings with staff, including preparing agendas, appropriate materials, and taking minutes when required.
  • Other duties as assigned.

Qualifications 

  • Completion of post-secondary Human Resources, or Business Administration related degree, diploma, or certificate.
  • Minimum of three years working within a human resources environment.
  • Excellent organizational skills coupled with the ability to be accurate, thorough, and able to monitor work for quality.
  • Experience using an HRIS system; experience in Bamboo is considered an asset.
  • Must be able to demonstrate emotional stability and objectivity when dealing with challenging/changing work environments.
  • Must be adept at problem-solving, including being able to proactively identify issues and recommend resolutions in a timely manner while keeping all matters confidential.
  • Adaptable and flexible with a demonstrated ability to take initiative.
  • Ability to plan, balance and manage multiple priorities and meet deadlines in a fast-paced and competing priorities environment.
  • Ability to work independently and as part of a team with frequent interruptions.
  • Excellent interpersonal and communication skills with the ability to communicate effectively, both orally and in writing.
  • Proficient use of Microsoft Office software including Word, Excel, and Outlook.
  • Adhere to AMC policies and procedures with specific attention to attendance, and professional ethics.
  • Knowledge of current employment practices, human rights legislation, and the Canada Labour Code.
  • Time and attendance tracking are considered an asset.
  • Experience working in Human Resources with First Nations or First Nations organizations in Manitoba or other regions.
  • Knowledge of traditional First Nation philosophy and contemporary practices.
  • Must have a current satisfactory Criminal Record Check, and Clear Child Abuse Checks.
  • Ability to speak a First Nation Language will be considered a strong asset

Interested applicants are invited to submit their cover letter identifying the position title and quote competition number applying for, qualifications, and resume, along with 3 professional reference listings (include a most recent employer reference) to:

Human Resources

Assembly of Manitoba Chiefs

14th Floor, 275 Portage Avenue, Winnipeg, Manitoba R3B 2B3

Quote Competition # 2026-096 in your application

For best results submit your application to BambooHR

https://manitobachiefs.com/about/job-opportunities/

We thank all who apply and advise that only those selected for further consideration will be contacted. No phone calls will be accepted.

Preference will be given to First Nations people. If successful, applicants will be asked to provide verification of citizenship documentation issued by a First Nation or government-issued documentation or affirmation from Inuit, Métis, or non-status Indigenous community with which they identify. Incomplete and late applications will not be considered.

Please visit our website at www.manitobachiefs.com


Skills Required

  • Post-secondary degree, diploma, or certificate in Human Resources, Business Administration, or a related field
  • At least three years of experience working in a human resources environment
  • Strong organizational skills and attention to accuracy, thoroughness, and quality
  • Experience using an HRIS system
  • Emotional stability and objectivity in challenging or changing work environments
  • Problem-solving ability, issue identification, timely resolution, and confidentiality
  • Adaptability, flexibility, and initiative
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Ability to work independently and as part of a team with frequent interruptions
  • Excellent oral and written communication and interpersonal skills
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook
  • Adherence to organizational policies, procedures, attendance requirements, and professional ethics
  • Knowledge of employment practices, human rights legislation, and the Canada Labour Code
  • Current satisfactory Criminal Record Check
  • Clear Child Abuse Checks
  • Experience with BambooHR
  • Time and attendance tracking experience
  • Human resources experience with First Nations or First Nations organizations
  • Knowledge of traditional First Nation philosophy and contemporary practices
  • Ability to speak a First Nation Language
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The Company
HQ: Winnipeg
86 Employees
Year Founded: 1988

What We Do

The Assembly of Manitoba Chiefs (AMC) is a political organization representing 63 First Nations in Manitoba. Formed in 1988, its mandate is to serve as a unified forum to advance the collective interests of Manitoba First Nations while respecting each Nation's right to self-determination. AMC represents over 172,000 First Nation citizens, taking direction from the Chiefs-in-Assembly.

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