Operations Manager (f/m/x)

At AUTODOC, we are proud to be a homegrown European success story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europe’s leading online platform for the automotive aftermarket.
 Our strength lies in our unique identity: we are a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. This continental focus allows us to blend our heritage with high-tech innovation, staying agile and closely connected to the markets we serve.

Today, our team of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology. Bring your talent and expertise to a company that is building a sustainable, tech-driven future for drivers everywhere.

• Maintain overall safety, quality, performance, and customer experience standards across Inbound or Outbound operations;
• Direct Area Managers with clearly defined expectations and performance benchmarks;
• Establish performance metrics, deliver constructive feedback, and enforce accountability measures;
• Spearhead quality initiatives, process improvements, and Lean projects to ensure the functional area and distribution center achieve or exceed established business objectives;
• Identify and evaluate improvement opportunities from management personnel and integrate validated recommendations into strategic improvement plans;
• Disseminate best practices across departments, shifts, and the broader network to drive operational excellence;
• Coordinate with HR, Finance, Facilities, Safety, IT, and Senior Operations Managers to secure necessary resources and support for strategic initiatives and cross-functional projects;
• Direct end-to-end logistics operations, including budgeting, forecasting, recruitment, workforce planning, and comprehensive financial analysis;
• Optimize operational costs and performance through rigorous supply chain integration and strategic management;

• Bachelor's degree or relevant operations experience;
• 7+ years of operations experience in supply chain, logistics, transportation, manufacturing, retail, or related fields;
• Proven experience leading and managing a team of 10 or more people with demonstrated ability to develop team members;
• Business-level English proficiency.
• Excellent communication and interpersonal skills;
• Direct experience in a similar logistical or distribution center working environment;

Preferred Qualifications:

• 10+ years of operations experience in supply chain, logistics, transportation, manufacturing, retail, or related fields;
• Strong operations experience in a fast-growing company or industry;
• Proven track record leading rapid expansion initiatives or scaling operations;
• Demonstrated success delivering multiple programs and projects on time and within budget;
• Expertise with Lean, Six Sigma, and Kaizen methodologies and continuous improvement techniques;
• Proficiency with MS Office suite (Word, Excel, Outlook) in a professional environment;
• Experience managing operational budgets, financial forecasting, and cost optimization strategies;
• Background in workplace safety management and safety compliance programs;
• Experience developing and implementing performance metrics, KPIs, and accountability frameworks;

• Competitive salaries based on your professional experience;
• Stable employment in a fast-growing international company;
• A cafeteria benefits system that lets you choose from options such as life insurance, private medical care, a sports card, cinema tickets, and more;
• Transportation services available for all warehouse employees;
• Guaranteed 26 vacation days per calendar year, regardless of seniority;
• An extra day off to celebrate your birthday;
• Mental Wellbeing Program – free and confidential mental and physical health support services for you and your immediate family, covering a wide range of personal and work-related issues;
• AUTODOC corporate discount (up to €1,080 per year) for purchasing car parts at special rates for personal use;
• Opportunities for advancement, further training (over 650 courses on soft and hard skills available on our e-learning platform), and coaching;
• Free English, German, and Polish language classes.