Jobs at AUTODOC

Manages and grows a portfolio of Spanish-speaking marketplace sellers across Europe. Responsibilities include seller identification, onboarding, relationship management, cross-border expansion, performance monitoring, operational issue resolution, pipeline documentation in HubSpot, assortment development, listing quality, pricing competitiveness, and collaboration with category teams. The role requires strong Spanish and English communication, e-commerce marketplace knowledge, sales or account management experience, negotiation skills, and data-driven seller performance analysis.

Manage and grow a portfolio of marketplace sellers across Europe. Responsibilities include identifying and onboarding English-speaking sellers, building partnerships, supporting cross-border expansion, optimizing seller performance, resolving operational issues, maintaining HubSpot pipelines, and collaborating on category strategy. The role also involves analyzing seller data using Mirakl and Power BI, improving product listings and pricing, and contributing to marketplace assortment and revenue growth.

Own end-to-end brand campaign planning, execution, tracking, budgeting, and reporting across 27 European markets. Build marketing operations processes, creative workflows, project-management frameworks, and performance dashboards. Coordinate internal teams and external agencies, optimize cross-functional collaboration, manage resources and timelines, and use marketing technology, automation, and AI content-generation tools to improve campaign effectiveness and operational scalability.

Create motion graphics, animations, video content, and visual assets for marketing, social media, digital platforms, and product initiatives. Apply animation principles, typography, visual storytelling, and brand guidelines while editing multimedia content and collaborating with creative and marketing teams. Manage project files, rendering, technical specifications, and delivery workflows. Use approved AI-assisted tools, automation scripts, and templates to improve production efficiency.

Creates motion graphics, animations, video content, and visual assets for marketing, social media, digital platforms, and product initiatives. Applies animation principles, kinetic typography, visual storytelling, compositing, color correction, and audio integration. Collaborates with designers, content creators, and marketing teams, maintains brand consistency, manages production files, and uses approved AI-assisted tools and automation to improve efficiency.

Manage and analyze global NPS and CES programs, investigate technical and procedural causes of customer dissatisfaction, and gather qualitative feedback through surveys and calls. Review contact histories and call center data to identify systemic issues, quantify their impact, and escalate customer trends. Translate insights into actionable recommendations for operational improvements while collaborating across teams.

Manage and analyze global NPS and CES programs, investigate customer detractors and promoters, identify technical and procedural friction points, conduct surveys and follow-up calls, analyze contact-center data, and escalate customer trends with actionable recommendations. The role translates customer feedback into operational improvements and requires strong analytical, communication, empathy, and cross-functional collaboration skills.

Manage and analyze global NPS and CES programs, identify technical and procedural causes of customer friction, and gather qualitative feedback through surveys and follow-ups. Analyze contact histories and call-center data to uncover systemic issues affecting customer sentiment. Escalate trends and provide actionable recommendations to leadership for operational improvement.

Leads finance transformation, ERP implementation, process automation, accounting advisory, inventory valuation, impairment calculations, audit coordination, governance, reporting, and technical accounting initiatives under HGB and IFRS. Partners with IT and cross-functional teams, advises Accounting, develops financial policies, prepares management presentations, and delivers training.

Manage a portfolio of high-value marketplace sellers, build strategic partnerships, conduct business reviews, and develop joint growth plans. Provide recommendations on assortment, pricing, catalogue quality, logistics, and cross-border expansion. Monitor marketplace KPIs, identify growth opportunities, coordinate cross-functional initiatives, promote marketplace services, and help develop AUTODOC’s premium strategic account management offering.

Identify and onboard French-speaking marketplace sellers, develop long-term partnerships, support cross-border growth, optimize seller portfolios, monitor performance, resolve operational issues, and maintain accurate HubSpot pipeline records. Collaborate on category strategy, assortment expansion, listing quality, and competitive pricing. The role requires French and English fluency, e-commerce marketplace experience, sales or account management expertise, and analytical skills using tools such as Mirakl and Power BI.

Manage a portfolio of high-value marketplace sellers, build strategic partnerships, conduct business reviews, and develop joint growth plans. Provide commercial recommendations on assortment, pricing, catalogue quality, logistics, and cross-border expansion. Monitor seller KPIs, identify growth opportunities, coordinate cross-functional initiatives, promote marketplace services, and help develop AUTODOC’s premium Strategic Account Management offering.

Manage the launch and growth of AUTODOC Marketplace in Brazil by coordinating cross-functional activities, onboarding and supporting sellers, optimizing seller portfolios, improving assortment and performance, and driving marketplace GMV. The role requires building commercial partnerships, maintaining seller pipelines in HubSpot, guiding onboarding and compliance, resolving operational issues, and supporting cross-border e-commerce opportunities.

Manage the launch and growth of AUTODOC Marketplace in Brazil by coordinating cross-functional activities, recruiting and onboarding sellers, and developing long-term commercial partnerships. The role includes optimizing seller portfolios, improving assortment and performance, supporting cross-border opportunities, maintaining HubSpot pipelines, resolving operational issues, and contributing to marketplace GMV growth.

Manage and grow a portfolio of Italian marketplace sellers by identifying and onboarding high-potential partners, improving assortment and seller performance, and supporting cross-border expansion. Maintain seller relationships, guide onboarding, ensure data and catalog compliance, monitor results, resolve operational issues, and maintain pipeline records in HubSpot. Collaborate with category and internal teams to strengthen marketplace growth and increase GMV.

Manage and grow a portfolio of Italian marketplace sellers, identifying and onboarding high-potential partners, improving seller performance, and supporting cross-border expansion. The role involves ensuring accurate product data, competitive pricing, catalogue compliance, and resolving operational issues with internal teams. Responsibilities also include maintaining the HubSpot sales pipeline, building commercial relationships, monitoring performance data, and collaborating with category management to improve assortment and marketplace growth.

Maintain and evolve cloud infrastructure supporting more than 200 services on GCP/GKE. Responsibilities include service ownership, embedded DevOps, CI/CD automation, reliability metrics, infrastructure PoCs, database administration, distributed systems, monitoring, fault tolerance, and 24/7 on-call support. The role requires Kubernetes, cloud infrastructure, SRE/DevOps practices, scripting, and experience with high-load systems and relational or columnar databases.

Analyze and manage ERP and warehouse data, automate processes, develop reports and KPIs, troubleshoot databases, and support strategic decisions. Collaborate with developers, product owners, warehouse management, and international teams to improve ERP functionality and logistics operations. Train users on dashboards and reports while using SQL, DAX, Power BI, Excel, VBA, Python or R, and multiple database platforms.

Own and evolve the goCORE brand platform, including brand strategy, architecture, visual identity, tone of voice, and brand guidelines. Coordinate campaigns, content, packaging, merchandising, events, and marketing activations across markets and channels. Track brand health metrics, translate insights into initiatives, and collaborate with Design, Product Marketing, Category Management, agencies, and external stakeholders to deliver consistent, high-performing brand assets.

Own and advance the goCORE brand platform by developing brand strategy, managing architecture and guidelines, ensuring consistent visual identity and tone of voice, and translating insights into campaigns and activations. Collaborate with design, product marketing, category management, agencies, and trade marketing teams on content, packaging, events, merchandising, and brand performance tracking across European markets.