Jobs at AUTODOC

Designs and optimizes warehouse and distribution processes, layouts, material flows, automation solutions, and operational workflows. Analyzes capacity, throughput, space utilization, and performance data to identify improvements. Supports automation technology deployments, WMS initiatives, supplier evaluations, RFQs, and technical procurement. Collaborates with Operations, Supply Chain, IT, Facilities, Purchasing, and external suppliers while maintaining engineering documentation and safety compliance. Requires at least three years of relevant engineering experience, advanced English and Polish, and occasional travel to European distribution centers.

Manage and analyze NPS and CES programs globally, identify technical and procedural causes of poor customer experiences, gather qualitative feedback through surveys and calls, review contact-center data, and communicate actionable customer trends and improvement recommendations to leadership.

Manage and analyze global NPS and CES programs, identify technical and procedural sources of customer friction, gather qualitative feedback, evaluate contact-center data, and communicate actionable customer experience improvements to leadership.

Manage and analyze global NPS and CES programs, identify technical and procedural customer friction, and gather qualitative feedback through surveys and calls. Review contact histories and call-center verification data to uncover systemic issues affecting customer sentiment. Escalate trends and provide actionable recommendations for operational improvement. The role requires customer insights or project management experience, strong analytical and communication skills, English and Russian proficiency, and familiarity with CX platforms, spreadsheets, BI tools, and AI productivity tools.

Handle customer reviews, complaints, inquiries, and escalated cases across CRM, email, social media, review platforms, and app stores. Provide empathetic responses, investigate root causes, manage cases through resolution, conduct outbound calls, de-escalate difficult interactions, and escalate recurring issues. The role requires fluent English and Swedish, strong communication and problem-solving skills, CRM experience, attention to detail, and adherence to SLAs, KPIs, and data protection requirements.

Own the inbound logistics product strategy and roadmap, improving purchase-order tracking, reconciliation, supplier data visibility, and Advanced Shipping Notice adoption. Integrate SAP with AWS warehouse systems, establish API and EDI supplier communications, and build automated pipelines for end-to-end inventory and financial traceability. Partner with Procurement, Vendor Operations, Warehousing, Finance, and Supplier Integrations while conducting technical discovery, querying data with SQL, and producing engineering-ready specifications.

Manage and analyze NPS and CES programs globally, identify technical and procedural causes of customer dissatisfaction, gather qualitative feedback through surveys and calls, analyze contact histories and call center data, and provide leadership with actionable recommendations for improving customer experience.

Own and optimize the Workday ecosystem across HCM, Job Architecture, Time Tracking, Absence Management, and Advanced Compensation. Configure systems, assess business requirements, design scalable solutions, manage security controls, coordinate Jira roadmaps, ensure data quality through testing and audits, resolve support tickets, and improve HR technology workflows and employee experience.

Own and improve the Workday HRIS ecosystem across HCM, job architecture, time tracking, absence management, and compensation. Configure systems, analyze People and Culture requirements, design scalable solutions, manage security policies, maintain data quality, support end users, and translate stakeholder needs into Jira roadmaps. The role requires strong Workday administration, HRIS configuration, security, testing, stakeholder management, and agile delivery skills.

Own and improve AUTODOC’s Workday HRIS ecosystem across HCM, job architecture, time tracking, absence management, and compensation. Configure systems, assess business requirements, design scalable solutions, manage security policies, coordinate Jira roadmaps, ensure data quality, support users, and optimize HR workflows. The role partners with People & Culture, Finance, and cross-functional stakeholders to deliver effective HR technology solutions.

Lead global payroll delivery across 13 countries, managing internal payroll teams and external providers. Own vendor strategy, payroll accuracy, compliance, audits, controls, data quality, financial reporting, and process documentation. Drive payroll transformation through AI and workflow automation, including n8n, while partnering with People Delivery and Finance. Manage team development, budgets, workload priorities, and performance across a multinational organization.

Lead global payroll delivery across 13 countries, managing internal payroll teams and external providers. Oversee payroll accuracy, vendor strategy, compliance, audits, controls, data quality, financial reporting, and team development. Drive payroll transformation through AI, n8n workflow automation, system integration, and process optimization while partnering with People Delivery and Finance.

Own and evolve the goCORE brand platform, including strategy, architecture, guidelines, visual identity, tone of voice, campaigns, and brand activations. Track brand health metrics, support annual marketing planning and events, develop content and merchandising standards, and collaborate with Design, Product Marketing, Category Management, agencies, and other external partners across European markets.

Own and execute the goCORE brand strategy, architecture, guidelines, tone of voice, and visual identity across channels, markets, brands, and SKUs. Translate brand insights and performance metrics into campaigns, activations, merchandising, events, and content. Partner with Design, Product Marketing, Category Management, agencies, and other stakeholders to deliver consistent, high-performing brand assets and initiatives in a fast-growing e-commerce environment.

Manage high-volume procurement operations for an international e-commerce business. Responsibilities include monitoring purchasing workflows, identifying bottlenecks, coordinating with suppliers and customers, handling inquiries, cancellations, tracking, refunds, credit notes, returns, and ensuring timely delivery. The role requires strong analytical, organizational, service, communication, and coordination skills, with fluency in Russian and intermediate English.

Own the inbound logistics product strategy and roadmap, improving purchase-order tracking, reconciliation, supplier data quality, and inbound visibility. Lead ASN adoption, integrate SAP with AWS warehouse systems, and build automated data pipelines across procurement, warehouse, finance, and supplier operations. Conduct technical discovery using SQL and application logs, define specifications and test scenarios, align senior stakeholders, and balance legacy-system modernization with new product capabilities.

Analyze and validate ERP and warehouse data, automate processes, develop reports and KPIs, troubleshoot databases and dashboards, and support ERP improvements. Collaborate with developers, product owners, and warehouse management across international teams. Train end users, manage analytics-related tasks in JIRA and Confluence, and provide data-driven insights for logistics operations and strategic decisions.

Verify and process invoices in AWS, monitor inventory data, identify discrepancies, prepare reports, and resolve inconsistencies with internal teams and suppliers. Maintain supplier relationships and collaborate with international colleagues to ensure accurate, aligned processes. The role requires accounting or finance education, initial related experience, ERP/WMS familiarity, strong analytical and organizational skills, attention to detail, and fluent Russian with intermediate English.

Classify automotive products, software, and technology using ECCN, dual-use, HS, EZT, TARIC, TARES, and UK tariff systems. Maintain classification records and technical rationales, analyze product specifications and drawings, monitor German, EU, and US export-control regulations, support audits, and optimize classification processes while coordinating with authorities.

Own the seller communication and marketing strategy for AUTODOC’s European marketplace. Create educational content, newsletters, guides, webinars, case studies, and campaigns that improve seller engagement, feature adoption, product data quality, and partner growth. Manage referral and advocacy programs while collaborating with Account Management, Seller Success, Product, Tech, and Customer Care. Measure campaign performance, optimize communications, and serve as the B2B seller enablement subject matter expert.