Operations Lead

Reposted 6 Days Ago
New York City, NY, USA
In-Office
Entry level
Artificial Intelligence • eCommerce • Fashion • Retail • Software
The Role
The Operations Lead will manage projects, oversee customer support, analyze data for user insights, and ensure product quality in a startup environment.
Summary Generated by Built In
The Opportunity

We're reimagining fashion shopping with AI avatars. To do this we're developing cutting-edge diffusion models and designing novel, personalized interfaces.

We're a small team of creative builders in NYC with a rare combination of taste and deep AI expertise. Previously we've shipped consumer products to millions at Apple, DeepMind, Meta, and startups. Backed by the investors behind OpenAI, Cursor, and SKIMS, our company is positioned at the intersection of AI, technology, and culture.

The Role

We're looking for an operations lead to take on special projects and make Doji run smoothly. This role is in-person from our office in NYC.

As Operations Lead you will…

  • Work directly with our founders to execute impactful special projects 

  • Manage customer support and ensure quality and timely responses

  • Analyze data and support and extract meaningful user insights and improve our product

  • Manage contractor teams for AI data collection and product curation

  • QA our product & AI training data pipeline

  • Contribute to the overall product strategy and user experience

You’re a great fit if you…

  • Identify operational bottlenecks and implement solutions

  • Write clearly and communicate effectively

  • Can synthesize complex data into actionable recommendations

  • Adapt quickly to changing priorities in a high-stakes startup environment

  • Aspire to be a founder one day

  • Have that dawg in you

Bonus if you…

  • Have previously worked at a high-growth startup

  • Have fashion industry experience

  • Have good taste & fashion sense

  • Bring expertise in data analysis, Mixpanel, SQL

Top Skills

AI
Mixpanel
SQL
Am I A Good Fit?
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The Company
13 Employees
Year Founded: 2024

What We Do

Doji is a fun new way to shop for fashion online - create your AI likeness, try on real products & shop your favorite looks.

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