Revenue Operations Lead, ZAIDYN

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
Lead Revenue Operations Consultant
As a Revenue Operations Analyst within the ZAIDYN platform commercialization team, you will play a key role in building and scaling our go-to-market revenue operations capabilities.
This is a hands-on "builder" role for an analytically driven operator who enjoys working across Sales, Marketing, and Customer Success. You will support GTM leaders by turning data into insights, helping create and iterate RevOps processes, and contributing to the evolution of our sales tools and operating rhythms as the business grows.
If you have experience in SaaS revenue operations, enjoy working with complex sales data, and want to make an impact in the life sciences innovation space, this role offers strong growth and visibility.
What You'll Do
Forecasting, Pipeline & Revenue Analytics

• Forecasting Support: Support weekly, monthly, and quarterly forecasting processes by analyzing pipeline health, deal movement, and risk factors.

• Funnel Analysis: Analyze the end-to-end revenue funnel (MQL → Closed-Won → Renewal) to identify trends, drop-offs, and opportunities to improve conversion and velocity.

• Reporting & Dashboards: Build and maintain dashboards and reporting across pipeline, bookings, ARR/MRR, churn, and sales activity.

• • Insights & Storytelling: Help translate performance data into clear, actionable insights for regular business reviews and internal stakeholders.
• RevOps Process & Deal Suppor t
  
  • Deal Support: Assist with non-standard deal reviews by partnering with Sales, Finance, and Legal to ensure pricing, approvals, and contract terms align with company guidelines (including SaaS and hybrid models).
  • Sales Methodology Enablement: Help operationalize sales methodologies (e.g., MEDDPICC, Challenger) within the CRM and support adoption through reporting and process design.
  • Process Documentation & Improvement: Support the design, documentation, and ongoing improvement of RevOps processes such as forecasting, deal desk workflows, and lead management.
  • Cross-Functional Coordination: Partner with Product, Marketing, and Sales to help ensure new ZAIDYN offerings are supported with updated pricing, sales materials, and CRM configuration s.
• Sales Technology & Tools
  
  • CRM & Tools Administration: Support the administration and ongoing improvement of the GTM tech stack (e.g., CRM, Outreach, Gong, LinkedIn Sales Navigator, Clari), focusing on usability and data quality.
  • Tool Optimization: Help evaluate and implement enhancements or new tools that improve seller productivity and reduce manual work.
• Performance Analytics & Incentive Support
  
  • Quota & Compensation Analysis: Assist with sales quota modeling and analysis of variable compensation plans to understand performance outcomes and behavior drivers.
  • Seller Productivity Reporting: Track metrics such as ramp time, attainment, pipeline coverage, and activity levels to support Sales Enablement and leadership planning.

What You'll Bring

• Experience: 5 + years of experience in Revenue Operations, Sales Operations, or GTM Analytics within a B2B SaaS environment; life sciences experience is a plus.
• Education: Bachelor's degree in Business , Economics, Analytics, Data Science, or a related field.
• Technical Skills:
• Strong CRM experience (Microsoft Dynamics or Salesforce)
• Advanced Excel skills and comfort working with large datasets
• Experience with BI tools (Tableau, Power BI)
• Working knowledge of SQL preferred
• SaaS Knowledge: Solid understanding of SaaS metrics (ARR, NRR, CAC, LTV, churn) and exposure to SaaS + services business models.
• Builder Mindset: Comfortable working in evolving environments where processes are still being defined and improved.
• Analytical Curiosity: Enjoys digging into data to understand how the business operates and how ZAIDYN fits into the life sciences ecosystem.
• Collaborative & Proactive: Able to work independently on projects while collaborating closely with cross-functional and global teams.
• Growth-Oriented: Interested in developing deeper expertise in RevOps , analytics, and commercial operations as the platform scales.
• Excellent verbal and written communication skills ;
• Ability to work in a team environment. Global exposure or experience of having worked in global cross office teams is preferred ;
• Able to apply high level critical thinking skills to understand and solve complex problems ;
• Fluency in English .

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com
Salary: $110,000.00 - $130,000.00