Job Description:
We are seeking a highly analytical and business-minded Operations Intelligence Specialist to join our team. In this role, you will leverage data to optimize operational performance and improve efficiency. You will work closely with Operations teams, including operations, product and strategy, to deliver actionable insights, data-driven solutions and operational dashboards.Key ResponsibilitiesData Analysis & Modeling
Develop predictive models and simulations to optimize key operational processes.
Analyze large datasets to uncover trends, inefficiencies, and improvement opportunities.
Dashboarding & Reporting
Build and maintain dashboards that track performance KPIs and operational metrics.
Automate data pipelines for real-time reporting and alerts.
Operational Strategy & Optimization
Partner with operations leadership to identify data-driven strategies that improve customer experience and reduce costs.
Stakeholder Collaboration
Translate complex data findings into compelling narratives and recommendations for stakeholders.
Work closely with operational teams and other relative departments to ensure the quality, availability, and usability of operational data.
2–5 years of experience in a data science, analytics, or operations analytics role.
Good to have - Proficiency in SQL, Python, and data visualization tools (e.g., Tableau, Power BI and other such platforms).
Strong understanding of statistical methods, predictive modeling, and optimization techniques.
Experience working with large datasets in cloud-based environments (e.g., AWS, GCP, Azure).
Experience in a high-growth tech or fintech company.
Strong business acumen and curiosity to explore operational challenges.
Excellent communication and storytelling skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Top Skills
What the Team is Saying
What We Do
Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
Why Work With Us
We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.
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Remitly Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our best work begins in moments when ideas spark, when we are deeply connected, and when we’re moving fast to solve challenging customer problems. These moments shape our culture. Our guidance is to committing to 3 days a week in the office.
