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Best in Cold — Redefining Cold Storage Through Technology
The Role
Develop and maintain engineered labor standards for warehouse operations and Labor Management Systems. Lead work measurement studies, process improvement initiatives, facility layout recommendations, employee training, compliance audits, quality investigations, productivity metrics, incentive program reviews, and capital project ROI analysis. Manage indirect labor time, implement process changes, lead cross-functional projects, and present operational solutions to management. The role is based in Lebanon, Indiana and requires 50%–75% travel.
Summary Generated by Built In
Job Title: Operations Industrial Engineer Supervisor Who We Are: USCS is driven to advance, innovate and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee focused, an equal employment opportunity employer and would love to have you join our team. The Job Details: The Operations Industrial Engineer Supervisor will assume the responsibility for developing engineered labor standards for the LMS (Labor Management System) This individual will be responsible for leading work measurement studies in the warehouses, developing labor standards for employees, and overseeing the implementation of efficient distribution and order fulfillment process improvements. This individual must have a sound knowledge of the distribution process, and the use of technology-based solutions to increase productivity, quality, and service levels. Also, this position requires that the individual possesses the abilities to train all levels of employees on preferred methods, and to direct employees to the completion of tasks. The Operations Industrial Engineer Supervisor must have the ability to analyze operational processes, document prospective solutions, and present these solutions to upper management personnel.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
- Prepare and update engineered labor standards to represent preferred methods established for warehouse positions
- Maintain map and work elements in labor management system.
- Monitor labor management system to ensure system performance and data integrity.
- Ensure appropriate levels of training compliance with proper work methods by employees to perform tasks.
- Work with CI manager to develop strategies for continuous improvement operations.
- Manage indirect time of warehouse employees at the facility.
- Ensure facility design and racking layouts support optimal operations, and make recommendations for improvement.
- Manage observation studies and perform observations on employees when in progressive discipline.
- Oversee implementation of process change, develop metrics to evaluate that the process is being followed and that it brings value to the organization, analyze the distribution processes and identify areas of opportunity for improvement, and develop new methods/tools to improve the processes.
- Document and resolve quality issues and determine cause and effect items within distribution processes.
- Develop metrics that must be monitored to ensure organizational compliance with processes for quality and productivity and ensure that appropriate action plans are developed to bring out of compliance areas back into a proper process.
- Develop and provide instructional classes/presentations to associates at all levels in labor standards applications and in process changes.
- Audit incentive programs for accuracy of measurement.
- Assist in developing annual expense and capital budgets for the warehouses. Evaluate, document, and develop ROI on capital requests.
- Lead project initiatives throughout the organization. Develop appropriate project plans, and lead teams to project completion.
- Take on other duties as assigned.
- Location, Department and Work Hours: Lebanon, IN/Operations/8am-5pm Monday-Friday
- Reports To: Industrial Engineering Manager
- Travel Amount: 10%-15%
- Location: Lebanon, IN
- Bachelor’s Degree or better
- Excellent written and verbal skills
- Knowledge of labor standards
- Ability to travel throughout the year up to or greater than 50%
- Ability to communicate effectively
- Leadership and management skills
- Ability to schedule own tasks and handle all facets of assigned projects independently and with minimal supervision.
- Experience with Labor Management Standards (MOST or MSD) preferred
- Good arithmetic, reading, and typing skills
- Sit and/or stand for extended periods of time
- Be able to see, speak and hear
- Work longer hours as needed
- May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
- Understand and follow verbal instruction, written instruction and company policies.
- A starter that can work independently and coordinate with others
- Follow safety procedures at all times.
- Ability to manage stress and productivity guidelines
- Always maintain a professional manner in appearance and communications.
- Participate in staff and/or customer meetings if required.
- Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.
- Identify and record any issues relating to product, processes and/or quality.
- Initiate, recommend, or provide solutions through appropriate channels.
- Verify the implementation of solutions.
- Follow posted security procedures at all times while in the building.
- Participate in Safety and Educational Training.
- The above job description may not include all tasks necessary to complete the job.
- Job functions may vary based on area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor’s degree or better
- Excellent written and verbal communication skills
- Knowledge of labor standards
- Ability to travel 50%–75% or more throughout the year
- Effective communication skills
- Leadership and management skills
- Ability to independently schedule tasks and manage assigned projects with minimal supervision
- Experience with Labor Management Standards, including MOST or MSD
- Good arithmetic, reading, and typing skills
- Ability to sit and/or stand for extended periods
- Ability to see, speak, and hear
- Ability to work longer hours as needed
- Ability to follow verbal and written instructions, company policies, and safety procedures
- Ability to work independently and coordinate with others
- Ability to manage stress and productivity guidelines
United States Cold Storage Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United States Cold Storage and has not been reviewed or approved by United States Cold Storage.
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Fair & Transparent Compensation — Pay is considered fair or competitive for the work and area by many. Frontline warehouse and forklift roles often describe the pay as very fair or even strong for relatively straightforward work.
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Healthcare Strength — Medical coverage begins shortly after hire and is described as excellent with low monthly premiums. The offering includes medical with prescription plans plus dental, vision, telemedicine, wellness programs, and an EAP.
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Retirement Support — A 401(k) with employer match is part of the package, with profit sharing and even pension noted in some cases. These retirement elements are presented as a strong component of the total rewards.
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The Company
What We Do
For more than 125 years, United States Cold Storage (USCS) has protected America’s food supply through a national network of 39 world‑class, temperature‑controlled facilities across 14 states. Today, that mission is driven as much by software as it is by steel and concrete. Behind every truck, pallet, and movement is a modern, in‑house engineering organization building the mission‑critical systems that run our warehouses. Our teams develop and operate the technology that tracks inventory in real time, optimizes labor and throughput, integrates automation and robotics, and connects seamlessly with our partners’ supply chains. We work across multiple clouds and databases, leverage modern data platforms like Snowflake, and solve complex computer science problems—from optimization to routing at scale. With more than 4,300 employees and a 200+ person IT organization operating like a modern product and engineering group, USCS offers the rare combination of stability, scale, and complex technical challenges. We do whatever it takes to help our partners profitably reach their goals—whether that’s primary cold storage or fully integrated third‑party logistics—because when the temperature matters, getting it right matters even more. Our facilities are located in: California, Delaware, Florida, Georgia, Illinois, Indiana, Nebraska, North Carolina, Pennsylvania, Tennessee, Texas, Utah, and Virginia.
Why Work With Us
USCS is a family built on trust, teamwork, and pride. From freezer floors to engineering, everyone helps build the next generation of cold storage with practical tech that makes operations safer and smarter—because here, you don’t just keep food moving—you build how it moves next.
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