HR Experience Specialist

Purpose in Every Position

Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere.

Where Your Work Moves the Needle.

At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work.

The HR Experience Specialist role is a hybrid of Customer Support and Global HR, with expertise in the Japanese market required.

What Makes You a Great Fit

• Is bilingual in Japanese and English (written and spoken)

• Has prior HR operations or HR support experience in Japan, including familiarity with local labor laws, employment practices, and compliance requirements

• Is comfortable working in a ticket-based support environment, responding to external and internal stakeholder inquiries with accuracy, clarity, and empathy

• Is able to obtain a Haken (labor dispatch) license (or already holds one).

How You’ll Make an Impact

• Own end-to-end HR support for the Japan entity, with a strong focus on day-to-day HR operations, employee questions, and compliance-related requests

• Answer and resolve HR support tickets for Japan and other global markets, ensuring timely, accurate, and consistent support across regions

• Act as the Market Lead and subject matter expert (SME) for Japan from a support perspective, while also contributing as a generalist on global HR support tickets

• Create, maintain, and improve internal documentation and self-service resources to reduce repeat inquiries and enable scalable support

• Support HR operations and initiatives outside of Japan as needed, flexing to global priorities and volume (this is a hands-on support role)

Our Commitment to You

At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:

• Flexible Time Off – Take the time you need to recharge.

• Parental Leave – Support for growing families.

• Health and Dental Insurance – Where applicable, to cover you and your loved ones.

• Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Please visit our career page for more information.

Pebl is an Equal Opportunity Employer.

We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.