Operations Expert

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. 

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page.

The Operations Expert  is a key individual contributor within the Evaluation Services (EVS) Operations Support team, reporting to the Director of Operations. This individual will act as the primary coordinator for cross-functional initiatives aimed at improving operational efficiency and digital transformation within EVS. The role focuses on bridging the gap between high-level strategy and technical execution, ensuring that projects are delivered on time and deliver measurable value to the organization.

Core Responsibilities:

• Project Coordination & Execution
  • Plan and oversee the end-to-end execution of core operational projects, ensuring all stakeholders are aligned on goals and timelines.
  • Coordinate internal resources and collaborate with cross-functional teams (including Tech, Product, and Business units) to resolve dependencies and resource constraints.
  • Monitor project progress, identify/resolve/escalate potential bottlenecks, and implement mitigation strategies to keep initiatives on track.
  • Identify opportunities and implement solutions for process improvement and automation to enhance team scalability and reduce manual effort.
  • Maintain robust project documentation and governance standards to ensure long-term sustainability of implemented solutions.
• Data Governance
  • Act as the business lead for data-related initiatives, ensuring that operational logic is correctly translated into technical requirements for reporting and analytics.
• Stakeholder Management & Reporting
  • Serve as a central point of contact for project-related communication across regional and global teams.
  • Prepare professional status reports and executive briefings to provide visibility into project health and risks.
  • Support change management efforts by ensuring team members are trained and equipped to adopt new tools and workflows.

• Experience: 5 years of experience in Project Management or a related operational role, with a strong focus on operational excellence topics (e.g. productivity improvement, capacity management, process optimization, reporting) in a fast-paced or tech-driven environment.
• Project Management Skills: Proven ability to manage multiple projects simultaneously using Agile frameworks and Agentic AI-based systems.
• Technical Aptitude: Strong ability to understand technical environments (Salesforce, BI tools - Tableau-, Gemini, Claude or proprietary back-office systems) and translate business needs into technical specs.
• Communication: Excellent verbal and written communication skills, with the ability to influence stakeholders without formal authority.
• Education: University degree in  Business Administration, or a related field.

Strategic Impact & Career Path

• Growth Potential: Offers high visibility to senior leadership and serves as a natural stepping stone for future leadership or senior project management roles within the organization.

• Applicants must be eligible to work and live in Poland
• Hybrid in Warsaw (4 days per month in the office)
• Contract of Employment
• The salary range will be shared following the skills assessment stage of this recruitment process

In return for your expertise, we offer:

• Support with all the necessary office and IT equipment
• Flexible working hours
• Wellness allowance for mental and physical wellbeing
• Access to professional mental health support
• Referral bonus policy
• Learning and development 
• Sustainability events and community involvement
• Peer recognition program
• Employee-led resource groups
• Optional (fully covered or co-financed) health care and life insurance
• Multisport card
• Multikafeteria
• Lunch card
• Hybrid work organization
• Remote work from abroad policy
• Internet and Electricity bill allowance
• Additional day for community service when volunteering

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you!

Don’t meet all criteria? Please apply anyway. We welcome diverse candidates and want to assess your skills and potential contribution to EcoVadis, regardless of your background.

Can the hiring process be adjusted to suit my needs? Yes. We want all candidates, including people with disabilities, people with long-term health conditions, and neurodiverse applicants, to feel confident demonstrating their potential. If you require adjustments, such as interview questions in advance, please inform the hiring team.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on characteristics such as color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. To reduce bias in hiring, applicants are encouraged to remove personal details such as photos, marital/parental status, religion, gender, postal code, university name/graduation date, past leave details, and nationality (instead, confirm eligibility to work in the job location).

Our recruitment processes do not include AI systems that make autonomous decisions impacting individuals’ rights without human oversight. Inputs and outputs of the system have been validated by humans and answers are based on algorithms that analyze previous data with which the system has been trained. We use SmartRecruiters as our applicant tracking system and to schedule interviews. Gemini is used to summarize notes from interviews and to refine job descriptions and social media messaging. AssessFirst is used to support talent assessment decisions.