The Role
The Operations Executive oversees candidate onboarding, ensuring compliance, processing documentation efficiently, and maintaining communication with stakeholders to facilitate a smooth onboarding experience.
Summary Generated by Built In
Compliance Operations Executive
Location: Office based in Claremont, Cape Town
Type: Full-time
Working hours are expected to be:
9AM - 6PM UK time. (10AM - 8PM SA time in Winter, 10AM - 7PM SA time in Summer)
Shorter days during some of August.
Salary:
Base: 20,000 - 35,000 Rand per month based on experience and performance.
Different sales incentives run throughout the year to allow you to earn up 50,000 Rand extra per annum.
About Zen Educate:
Zen is revolutionising education. Schools spend over £2bn a year on agency staff, and £600m of that goes straight into the pockets of recruitment agencies. That’s why we’ve built an alternative.
Our online platform gives schools instant access to hundreds of profiles of fully vetted teachers and support staff. Since launching in 2017, we’ve saved schools over £30m – money that goes straight back into school budgets and increases teachers’ pay.
The opportunity
This is your chance to join a tech startup in hypergrowth. We’re passionate about professional development, and we’ll work to maximise your personal and career growth. We're looking for enthusiastic, mission-driven people who fit our values and are passionate about what we do.
We have recently raised our Series B funding of $37mil, the largest round in European EdTech this year. This is an exciting opportunity to make a difference and be part of a high growth start-up that is expanding rapidly in the UK and US markets!
About the Role 🙋
Candidate Onboarding Progress: Ensures candidates move smoothly through their onboarding journey.
Readiness for Work: Supports candidates in becoming compliant and ready for work as quickly as possible.
Compliance Documentation Processing: Processes and reviews compliance documentation accurately and efficiently.
Speed & Quality Assurance: Maintains high standards of accuracy while delivering fast turnaround times.
Platform Usage & Engagement: Encourages and supports candidates to complete all compliance tasks through the Zen platform.
Our future vision is that:
All compliance documentation is completed through our app
All candidates have a seamless experience with automated, quick and effective compliance checks
Skill Sets and Mindsets 💥
Stakeholder Management: Confident in communicating with Resourcers and Account Managers about compliance matters.
Attention to Detail: Reviews compliance documentation accurately and thoroughly.
Speed & Efficiency: Works with urgency to meet quick turnaround times without compromising quality.
Resilience: Able to handle high volumes, quick turnarounds, and complex queries.
Ownership & Accountability: Takes responsibility for candidate progress and ensures tasks are completed end-to-end.
Key Responsibilities 🤔
Compliance Management: Ensure candidates meet all Zen Educate compliance requirements so they are ready to work.
Daily Planning & Coordination: Organise workload effectively to manage multiple candidates and tasks each day.
Prioritisation: Collaborate with the Candidate Onboarding and Schools teams to identify and focus on the highest-priority candidates.
Speed & Turnaround: Process compliance documentation efficiently to allow schools to book candidates quickly.
What's in it for you?
● Work that you want to talk about
● Competitive salary
● 25 days of holiday in line with UK education term dates, plus UK bank holidays.
● Fun-loving, tight-knit team solving a problem that makes a difference
Diversity and Inclusion
At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all.
We welcome applicants with diverse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work.
We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.
We can’t wait to hear from you!
Top Skills
Compliance Software
Onboarding Platform
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The Company
What We Do
At Zen our mission is to change the world of education recruitment. Schools spend over £2bn a year on agency staff, with over £600m per year of that spent on fees that go straight to recruitment agencies. So far, we've saved UK schools over £14m in supply teaching recruitment costs, and that number grows every day, allowing schools to invest further into children’s wellbeing and attainment. We're not just redefining recruitment; we’re upskilling our supply staff to provide the highest quality teachers and TAs to schools. Each supply staff member is Level 2 Safeguarding trained, guaranteeing the safety and wellbeing of children in your school. Using our online platform, schools can access hundreds of fully vetted high-quality teacher & TA profiles, who they can book instantly at the click of a button. We don't stop at just providing a platform – we have a dedicated school success team here to support you every step of the way. When you succeed, we succeed!
