Operations Engineer

Posted Yesterday
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Pune, Mahārāshtra, IND
In-Office
Mid level
Information Technology
The Role
Manage and troubleshoot enterprise VMware virtualization environments (ESXi, vCenter, NSX-T, vSAN, VxRail). Provide 24/7 on-call support, perform DR drills with SRM and vSphere Replication, coordinate with vendors, monitor performance, apply patches/updates, maintain documentation, and engage with service owners to ensure SLA-driven delivery.
Summary Generated by Built In
Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Vmware Virtualization Administration
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Operations Engineer, your day typically involves overseeing the smooth functioning of production systems and services, ensuring they meet operational requirements and service agreements. You will be engaged in monitoring system performance, addressing any issues that arise, and coordinating with various teams to maintain service continuity. Your role is pivotal in managing the delivery aspects of operations, ensuring that all processes align with organizational standards and client expectations. This position requires a proactive approach to identifying potential challenges and implementing effective solutions to support ongoing operations.

Flexible to work in 24/7 shift
Role - VMware administrator
Duration- 6months
VMware Virtualization – L3 Administrator
Key Responsibilities: -
Manage, maintain & Troubleshoot ESXI, Virtual Center & Other VMware datacenter solutions like NSX-T, vSAN in the environment.
VMware administrators create and install, manage and configure IT infrastructure solutions, including hardware, servers, and virtual machines, using a VMware environment such as vSphere. Coordination with vendor in Hardware and Software solution troubleshooting.
VMware administrators must monitor client systems daily and detect problem areas. They proactively design and install application updates, versions, and patches based on release by vendors. In addition to that they also update drivers, servers, and firmware and keep the environment hardened and secured
To support customers around the clock, VMware administrators can be available at irregular hours. They must respond promptly to customer reported issues, Resolve and address user requests, conduct a root cause analysis, and go through various test scenarios for a complete resolution.
VMware administrators are heavily involved in planning the customer's infrastructure. This involves gathering data from the system, finding possible solutions, developing and presenting design ideas, and carefully evaluating the suggestions of others. Additionally, they assess industry trends and help implement standards and best practices. Engage in such meetings with the Service Owners and Vendors.
VMware Administrators must create and maintain documentation for all system-related processes and procedures they are responsible for, including project requirements, changes and upgrades, implementation plans, and support tickets.
ESX performance monitoring, Sending regular performance and other required reports to the Client on regular basis.
Performing and driving the DR drills, using SRM and vSphere replication.
Having good knowledge on VXRAIL Environment
Technical Experience: -
On call support is required for troubleshooting or pre-planned maintenance on production systems
Position requires an in-depth understanding of VMware technologies, including vSphere/ESX, VMware View, vCenter, Site Recovery Manager, NSX-T running in enterprise environments
Strong understanding of TCP/IP and network topologies
Understand Enterprise Operations Process, ITIL v.2
At least seven 3 years of in-depth troubleshooting & administering VMware virtualization datacenter environments.
Good understanding of Storage SAN switches and NAS.
Good hands-on experience on Linux, Shell scripting will be an added advantage.
Good understanding of basics network fundamentals.
Professional Attributes: -
Good verbal and written communication skills to connect with customers at varying levels of the organization.
Ability to operate independently and make decisions with little direct supervision
Flexible to work in 24/7 shift
Must be a team player & capable of upscale and take initiative to deliver the task independently.
Must be open to learning and working on new technologies.
Educational Qualification: -
Bachelor s degree
VCP Certification.
ITIL V3/V4 Foundation certified
Preferred to have knowledge/certification on any Cloud Technologies.

Additional Information:
- The candidate should have minimum 3 years of experience in Vmware Virtualization Administration.
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Skills Required

  • VMware Virtualization Administration (L3)
  • Experience administering ESXi, vCenter and vSphere
  • Experience with NSX-T and vSAN
  • Experience with Site Recovery Manager (SRM) and vSphere Replication (DR drills)
  • Knowledge of VxRail environment
  • Good understanding of Storage (SAN switches and NAS)
  • Strong understanding of TCP/IP and network topologies
  • Minimum 3 years of VMware virtualization administration experience
  • 15 years full time education / Bachelor's degree
  • VCP Certification
  • ITIL V3/V4 Foundation (knowledge of Enterprise Operations Process, ITIL v2 also referenced)
  • On-call support and flexibility to work 24/7 shifts
  • Linux hands-on experience and shell scripting
  • Preferred: knowledge/certification on Cloud technologies

Accenture Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Accenture and has not been reviewed or approved by Accenture.

  • Healthcare Strength Pay is considered competitive when paired with robust insurance options and other perks that compare well with large consulting and IT services peers. Multiple national medical plan options plus dental and vision are positioned as a core strength of the overall package.
  • Retirement Support Retirement support is positioned as a standout feature through a 401(k) dollar-for-dollar match up to a set percentage after eligibility. The package is reinforced by additional financial programs such as savings tools and related resources.
  • Parental & Family Support Parental and caregiving supports are presented as a meaningful benefit differentiator through substantial paid parental leave and multiple caregiver-oriented programs. Backup care and fertility/adoption/surrogacy navigation and reimbursements add breadth to family support beyond leave alone.

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The Company
456,553 Employees
Year Founded: 1989

What We Do

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

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