About Critical Loop
Critical Loop is shaping the next generation of energy systems by building the integrated edge grid of the future. Specializing in advanced energy management and battery control systems, Critical Loop empowers businesses and communities to seamlessly unite distributed energy resources for faster, more reliable, and affordable grid access. With deep expertise in grid modernization and a passion for creating resilient, responsive energy solutions, Critical Loop drives innovation at the intersection of technology and energy.
About the Role
We are hiring an Operations Engineer to lead the deployment, operation, maintenance, and performance of our mobile battery energy storage fleet. This role ensures safe and reliable field operations, rapid customer response, and high system uptime. You will also work closely with our controls and software teams to test and validate advanced control logic across diverse power applications. This is a hands-on, customer-facing role with direct impact on daily operations and product evolution.
Responsibilities:
Manage fleet scheduling, dispatch, deployment, and retrieval to ensure reliable service delivery
Oversee site readiness, electrical connections, grounding, and system startup during deployments
Develop and execute preventive and corrective maintenance plans to maximize uptime
Lead hands-on troubleshooting of electrical, mechanical, battery, and power electronics issues
Serve as the primary escalation point for on-site or remote troubleshooting and customer support
Coordinate logistics, transportation, staging, and heavy equipment movement for deployments
Operate and test system control logic, state machines, and transitions between operating modes
Maintain accurate documentation on fleet status, maintenance activities, telemetry, and system performance
Requirements:
Bachelor’s degree in electrical engineering, mechanical engineering, or related field, or equivalent practical experience
Experience operating or supporting battery energy storage systems or similar power assets
Hands-on experience with power electronics, troubleshooting, and field maintenance
Experience using backend or controls software to monitor and operate energy systems
Basic coding experience or familiarity with Python, Julia, R, MATLAB
Experience writing or modifying site configurations and defining state transitions for deployed systems
Strong communication skills with customer-facing experience
Familiarity with electrical safety practices and regulatory standards
Preferred Requirements:
Experience with inverters, DC infrastructure, and backup power systems (generators, UPS, Experience in a startup or fast-scaling operations environment
Experience with mobile or portable power systems
Familiarity with fleet management systems or telemetry platforms
Certifications in battery systems, heavy equipment operation, or electrical safety
Critical Loop is an equal opportunity employer. We're committed to building a diverse team and creating an inclusive workplace where everyone can thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Top Skills
What We Do
Founded in 2023, Critical Loop was born out of a mission to fix the electric grid. Today, we are making power more accessible and efficient by combining industry-leading, rapidly-deployable and scalable microgrids with advanced predictive software. We help customers operate at full capacity while lowering the cost of obtaining this power. Serving industries such as manufacturers, transportation hubs, data centers, and critical infrastructure, Critical Loop ensures reliable energy solutions wherever they are needed.
