Operations Engineer

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

As an Operations Engineer with Hines, you will operate and maintain all building equipment and systems by routinely reviewing operating conditions and established programs with supervisor to understand and resolve any abnormal operating issues. Responsibilities include, but are not limited to:

• Provide prompt and courteous response to tenant requests within the guidelines set forth by Hines.

• Maintain ethical, professional and courteous relations with contractors and tenants.

• Establish and maintain a cooperative working relationship with the entire operation staff and perform as a team member.

• Perform preventive maintenance and repairs on all mechanical, electrical, plumbing and HVAC systems including, but not limited to pumps, chillers, boilers, air compressors and air handling units.

• Make adjustments and changes to HVAC and related equipment in order to maintain established operating criteria within the guidelines set forth by the Engineering Manager.

• Perform troubleshooting and general repairs, maintenance and replacement of building components including, but not limited to building fixtures and appliances, plumbing and electrical systems, lighting and lighting control systems and building control systems

• Be familiar with the Hines Engineering Standards and assist with managing property-specific engineering programs

• Maintain operation logs and files, where appropriate, to include, but not limited to central plant operations, chemical consumption logs and other equipment or operation inspection logs specific to the property.

• Apply working knowledge and skills in HVAC distribution and controls in order to make adjustments and/or corrective actions to resolve work orders.

• Demonstrate full competency in all current Hines and property emergency procedures including but not limited to:

  • Assist with directing building occupants with evacuations

  • Assist with bomb searches

  • Assist emergency authorities and response teams

• Be knowledgeable with the operation and usage of the fire alarm and life safety systems at the property

• Adhere to all Hines and property policies and procedures and perform all duties in a safe manner to help ensure compliance with city, state and federal safety and environmental laws, codes, standards and regulations.

• Actively participate in required training activities and seminars

Minimum Requirements include:

• High school diploma or equivalent from an accredited institution.
• Two years commercial HVAC or related experience, with prior experience in building operations and facilities maintenance preferred.

• Interact with employees, visitors, and contractors with poise and diplomacy.

• Successful completion of the Hines “Engineering Training” program phase for the Building Engineer position.

• Display proficiency in two (2) or more categories of the Engineering Assessment Guidelines and possesses ability to provide training in these areas.

• Proficient in computer skills to effectively administer and implement changing requirements within the engineering programs.

• Read and understand a variety of instructions, including equipment instruction manuals, furnished in written, oral, or schedule form.

• Read and use all types of testing equipment, analog digital multi-meters, pressure and temperature indicating and recording devices, air flow measuring devices, and leak detection devices.

• Knowledge and proper use of basic hand tools (i.e., socket sets, wrenches, pliers, screwdrivers, saws, and hammers, etc.).

• Understand correct usage of power tools (pneumatic, electric or engine drive), drill motors, saws, grinder, and impact wrenches, etc.

• Understand correct usage of all personal safety equipment.

• Able to perform mathematical computations related to building operations for problem solving building comfort and operation issues.

• Communicate effectively, both verbally and written.

• Work indoors approximately 80% of the time and outdoors approximately 20% of the time.

• Use olfactory, auditory, and visual senses.

• Work standing all day.

• Ability to lift 25 lbs. or more.

• Climb up and down stairs and ladders.

• Access remote work areas and confined spaces (i.e., crawl spaces, roofs).

• Use full range of manual dexterity (i.e., sitting, squatting, bending, kneeling, walking, and lifting).

• Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays.

• This position is fully on-site and requires working from the assigned property five days per week.

• Work overtime as business needs deem appropriate.

At Hines, we believe the built world is ultimately about people. As one of the world’s largest privately held real assets firms, we bring nearly seven decades of investment, development, and management experience to work that shapes cities and communities around the world.

Our people make that possible. Across 29 countries, more than 4,600 colleagues bring different perspectives and expertise to Hines, with opportunities to take on meaningful responsibility, learn from leaders across the business, and build a career with room to evolve. We support that journey through professional development, competitive rewards, comprehensive benefits, and a culture grounded in trust and high standards.

Hines is proud to be named to Fast Company’s annual list of the World’s Most Innovative Companies for 2024.

We are an equal opportunity employer and support workforce diversity.

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