Crunchy Data is the leading provider of trusted open-source PostgreSQL and enterprise PostgreSQL technology and is looking to hire a talented Operations Engineer to join Crunchy Data. The Operations Engineer will assist with day-to-day activities such as operating system and product administration, deployments, monitoring, patching, user management, and general software security implementation adherence. This is a mid-level role and requires occasional availability outside of standard office hours, due to the possibility of after-hours incidents or scheduled maintenance windows on occasional nights and weekends.
What You Will Do
- Assists the Operations team with day-to-day activities, which may include: patching, configuring systems with best security practices, upgrading corporate software and tools and maintaining customer-facing applications, cluster provisioning, on-prem and cloud environment deployments, integrating applications, troubleshooting performance issues, employee onboarding and offboarding, debugging employee workstation issues, handling application account access requests, corporate technology needs, etc..
- Maintains and updates Ansible / Terraform Infrastructure in git-hosted repositories for deployment of applications, operating systems, cloud objects, etc. using automation
- Troubleshoots infrastructure and application alerts within defined SLA’s
- Assists the Operations team with general maintenance (patching / upgrading / installing) during scheduled and ad-hoc windows
- Configures, tunes, and deploys monitoring infrastructure and dashboards to determine health of company-owned and customer-facing applications
- Installs and configures physical hardware at data centers and office locations as needed
- Assists in the configuration and deployment of new applications for the entire organization or individual teams
- Ensures accuracy of backup solutions and assists with regular exercises
- Assists with compliance needs where applicable, including evidence gathering
- Documents system configurations and security requirements using predefined standards and formatting
What You Will Bring
- Located in Charleston, SC or surrounding area
- Security+ or equivalent certification
- Minimum of 3 years of Operations experience
- Minimum of 3 years of Linux system administration experience
- Minimum of 3 years of cloud and data center networking experience
- Minimum of 2 years of collaborative git / gitlab / github experience
- Minimum of 2 years of Ansible and Terraform experience
- Minimum of 2 years using vSphere / vCenter
- Experience installing data center computing hardware
- Experience with logging and search software such as graylog / splunk / sumologic
- Experience with gitlabCI or other CI tools such as Jenkins
- Experience with LDAP / DNS / Kerberos
- Experience with system and application monitoring tools
- Experience with the following cloud and SaaS applications:
- AWS
- Azure
- Google Workspaces
- GCP
- M365
- Slack
- Bachelor Degree in Computer Science or related field, or equivalent relevant hands-on experience
- Ability to work well with others, especially remotely, in a fast-paced ever-changing environment
- Ability to solve problems independently with limited information and oversight
- Strong written and verbal communication skills
- Strong grammar skills and attention to detail
- Ability to participate in an On-call rotation
- Occasional ability to travel
The following are considered a plus
- Experience with multiple Operating systems, including Red Hat, Ubuntu, and Debian
- Networking experience a plus
- Python / Golang / Django / nodejs experience
- CISSP or equivalent
- Experience with SOC2, NIST SP 800-171 and SP 800-53
What We Do
Crunchy Data is a leading provider of trusted open source PostgreSQL and enterprise PostgreSQL support, technology and training.
