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Zoox is an autonomous mobility company that’s created a purpose-built robotaxi to give the world a better way to ride.
The Role
The Operations Development Manager will create solutions for site activations and strategic partnerships to enhance Zoox's infrastructure for rapid expansion in new cities, ensuring operational readiness for autonomous fleet activities.
Summary Generated by Built In
This role will develop creative solutions to accelerate the rollout of Zoox's operational and infrastructure footprint. You will define specific requirements for new sites and solutions, evaluate external partners to support staging, maintenance, and other operational tasks, and execute the end-to-end integration of these facilities into our network. You are responsible for the physical and procedural blueprint that allows Zoox to activate and expand new cities quickly alongside its partner network. By standardizing how we distribute and enable infrastructure with third-party service providers, you will directly increase our market entry speed and expansion. Your focus is on ensuring every new location is operationally ready to support autonomous fleet activity safely and at scale.
In this role, you will:
- Define requirements and frameworks that enable Zoox to leverage strategic partnerships for rapid city deployments.
- Drive flexible site developments with a focus on integration speed and growing service capabilities across the partner real estate network.
- Spearhead joint development initiatives, serving as the primary operational link between external stakeholders and internal teams to ensure the seamless integration of new sites and infrastructure.
- Identify and evaluate strategic external networks and partners to support specialized fleet requirements, driving expansion strategies that accelerate market entry/expansion speed.
- Standardize operational execution by establishing scalable SOPs, allowing Zoox to replicate successful infrastructure models as we grow our geographic footprint.
- Ensure long-term operational excellence across our partner network by implementing rigorous performance metrics and SLAs to guarantee safety, quality, and maximum fleet uptime.
Qualifications
- Education & Experience: Undergraduate degree in engineering, business, operations management, environmental studies, or equivalent. 6+ years of experience in operations strategy, joint development, or scaling physical infrastructure within mobility, logistics, or autonomous technology.
- Demonstrated track record of leading complex operational integrations or strategic partnerships from ideation through successful launch.
- Experience translating highly technical or specialized operational requirements into actionable deployment blueprints and performance SLAs.
- Proven ability to drive cross-functional alignment, specifically bridging the gap between external partners and internal operations, engineering, and product teams.
- Strong analytical background with the ability to build quantitative operational models evaluating various scaling strategies and infrastructure investments.
Bonus Qualifications
- Experience in the autonomous vehicle, ride-hail, transportation, aerospace, airline operations, logistics, or other relevant mobility industries.
- MBA or Master's degree in a relevant discipline (Engineering, Operations Management, Operations Research, etc.).
- Direct experience successfully scaling physical operations or launching new city markets for a technology-driven transportation network.
- Deep understanding of autonomous vehicle fleet operational workflows (e.g., MRO, vehicle staging, data ingestion, recovery ops).
- Formal project management certification (e.g., PMP, CAPM, or similar).
- Lean Six Sigma Green or Black Belt certification.
Skills Required
- Undergraduate degree in engineering, business, operations management, environmental studies, or equivalent
- 6+ years of experience in operations strategy, joint development, or scaling physical infrastructure
- Demonstrated track record of leading complex operational integrations
- Strong analytical background with ability to build quantitative operational models
- Proven ability to drive cross-functional alignment between external partners and internal teams
Zoox Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zoox and has not been reviewed or approved by Zoox.
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Healthcare Strength — Healthcare is extensive, with broad medical and vision options, company‑paid disability coverage, and multiple mental‑health resources. Feedback suggests coverage breadth and auxiliary programs support a wide range of needs.
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Parental & Family Support — Family supports include paid parental leave, additional pregnancy disability time, fertility coverage, and adoption/surrogacy assistance. Backup care and family‑oriented programs further reinforce support across life stages.
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Wellbeing & Lifestyle Benefits — Day‑to‑day perks are robust, including free daily meals, fitness subsidies, commuter support, and on‑site amenities. Feedback suggests these lifestyle benefits enhance convenience and workplace experience, especially for office‑based roles.
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The Company
What We Do
Zoox is an autonomous mobility company that was founded to provide a safer, cleaner, and more enjoyable future on the road. To achieve that goal, the company has spent the past 10 years creating a purpose-built robotaxi that gives the world a better way to ride.
Why Work With Us
At Zoox, we are working to solve one of the greatest technological challenges of our generation. From the beginning, we have been focused on our goal of reimagining transportation from the ground up. We are a mission-driven community of innovators working together to create a safer, cleaner, and more enjoyable future on the road.
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