Operations Core Project Group Manager

Posted 3 Days Ago
Be an Early Applicant
Tampa, FL, USA
In-Office
131K-196K Annually
Senior level
Fintech • Financial Services
The Role
The Project Group Manager oversees complex projects, manages multiple teams, coordinates with stakeholders, and ensures alignment with business objectives and standards.
Summary Generated by Built In

The Project Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.
Responsibilities:

  • Responsible for the day to day management of executing to milestones and budget on multiple complex projects.
  • Manage multiple teams or a functional area (depending on size of business).
  • Identify stakeholders and key organizations in order to build and manage relationships with each.
  • Direct the creation of multiple work projects and manage their alignment to business goals.
  • Lead the facilitation, coordination, and arbitration of cross-functional macro level topics within/across projects and with Senior Management.
  • Lead the identification and drive resolution of issues, including those outside established projects of work.
  • Work with stakeholders to ensure project scope definition meets business objectives.
  • Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business goals.
  • Drive adherence to project processes, procedures, methods, and standards for project delivery and leverage across the project.
  • Assist project team in negotiating for resources owned by other departments in order ensure the project can be completed.
  • Ensure funding has been approved for the program.
  • Ensure all areas of the program are appropriately staffed.
  • Direct the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
  • Direct the identification of risks which impact project delivery and ensure mitigation strategies are developed and executed when necessary.
  • Escalate program risks to the Program Director, or Program Sponsor, when appropriate.
  • Apply comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
  • Exercise shared responsibility for budget, policy formulation and planning.
  • Evaluate subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 10+ years relevant experience

Education:

  • Bachelor’s/University degree or equivalent, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 

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Job Family Group: Operations - Core

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Job Family:Operations Project Management

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Time Type:Full time

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Primary Location:Tampa Florida United States

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Primary Location Full Time Salary Range:$130,880.00 - $196,320.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills Please see the requirements listed above.

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Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:May 22, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Skills Required

  • 10+ years relevant experience

Citi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.

  • Healthcare Strength Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
  • Retirement Support Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
  • Wellbeing & Lifestyle Benefits Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.

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The Company
HQ: Kwun Tong, Kowloon
223,850 Employees

What We Do

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.

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