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BASIC PURPOSEThe Coordinator, Operations will enable distribution center operations by performing general office activities, responding to various inquiries, and directly supporting warehouse and transportation leadership as necessary.Join Our Community of Food People!
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Current schedule is Sunday- Thursday, start at 7:30pm to finish
Benefits Day One!
Medical, dental, vision, 401k, life insurance, strong safety culture, excellent local leadership, and much more!
BASIC PURPOSE
The Sr Coordinator, Operations will enable distribution center operations by independently performing a wide range of office activities, responding to various inquiries and providing resolution to problems, and directly supporting warehouse and transportation leadership as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Ensure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIR’s, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures. Solve and/or escalate problems as they arise.
- Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls. Respond to requests by researching information, ensuring a resolution is achieved for all inquiries and requests.
- Verify information and data to ensure market compliance with regulations and procedures. Escalate and support warehouse and transportation teams as they work through compliance issues.
- Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log, etc.). Support efforts to improve metrics and actively track against them.
- Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager’s review.
- Support in training and developing junior clerical teammates.
- Monitor inventory level of office supplies and initiate purchase orders.
- Other duties as assigned by manager (including routing duties).
RELATIONSHIPS
- Internal: Operations manager and staff, purchasing department
- External: N/A
WORK ENVIRONMENT
- The work will take place at a desk in an office environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.
MINIMUM QUALIFICATIONS
Related Experience/Requirements:
- Minimum of three years of clerical experience required.
Knowledge/Skills/Abilities:
- Excellent communication both verbally and in writing.
- Excellent telephone and customer service ability.
- Strong math, analytical, and organizational skills with high attention to detail.
- Intermediate computer skills with proficiency in programs such as Microsoft Word, Excel, Access, and Outlook.
- Problem solving and critical thinking abilities to solve problems of an intermediate scope.
- Perform cross-functional activities, and work on a varying schedule.
- Strong teamwork skills with the ability to support others in the department and division.
Education
- High school diploma or GED/equivalent required.
PREFERRED QUALIFICATIONS
- Preferred experience in a distribution business environment.
- Knowledge of DOT Hours of Service Regulations.
- Knowledge of our geographic delivery area.
Certifications/Training
- Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.
PHYSICAL QUALIFICATIONS
- Must be able to perform the following physical activities for described length of time:
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $19 - $29. This role will also receive overtime compensation.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$18 - $28***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***
Skills Required
- Minimum three years of clerical experience
- High school diploma or GED/equivalent
- Excellent verbal and written communication skills
- Excellent telephone and customer service ability
- Strong math, analytical, organizational, and attention-to-detail skills
- Intermediate computer skills, including proficiency with Microsoft Word, Excel, Access, and Outlook
- Problem-solving and critical-thinking abilities for intermediate-scope problems
- Ability to perform cross-functional activities and work a varying schedule
- Strong teamwork skills and ability to support department and division staff
- Experience in a distribution business environment
- Knowledge of DOT Hours of Service Regulations
- Knowledge of the geographic delivery area
- Experience with SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties
US Foods Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about US Foods and has not been reviewed or approved by US Foods.
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Healthcare Strength — Medical, dental, and vision coverage with multiple plan options and day-one eligibility in many roles is highlighted as a relative strong point. Union agreements and company materials reinforce that health coverage is a core part of the total rewards package.
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Strong & Reliable Incentives — Incentives such as overtime, case/stop pay, and uncapped commissions often boost earnings in delivery, warehouse, and sales roles. Earnings can rise notably when hours are heavy or targets are met.
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Retirement Support — A 401(k) plan is standard, and recent union contracts add pension coverage in some locations. Together these programs support longer-term financial security.
US Foods Insights
What We Do
US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, IL, and generates more than $28 billion in annual revenue. Visit usfoods.com to learn more. ------------ Rules of Engagement Statement: We are proud to support community engagement on the US Foods LinkedIn page, and we're excited to see your comments, photos and videos. Please note that the views expressed by the community do not necessarily reflect those of US Foods. Before posting, please take a moment to read our rules for community content. We reserve the right to remove content that violates these rules. 1. Don't break the law. Content that appears to break the law or that advocates for breaking the law also is not permitted. 2. Be polite and courteous to everyone, even those you disagree with. This also means you may not post anything that is threatening, harassing, abusive, bullying, discriminatory, profane, sexually explicit, obscene, violent, gruesome, or similarly objectionable. 3. Stay on topic for this community and dialogue. Off-topic content may include but is not limited to irrelevant or out of context material, spam, promotional content, and links to third-party sites. 4. Follow LinkedIn's Terms and Conditions. 5. All posts must be by a real person and from a real profile. Content from fake or anonymous profiles is not permitted. 6. Our employees must also follow all of our applicable policies and guidelines, including but not limited to our Code of Conduct and Electronic Social Networking Policy
