Operations Coordinator

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
15-28 Hourly
Entry level
Other • Retail
The Role
Coordinates daily operations, order processing, delivery information, installation support, issue resolution, compliance, administrative tasks, and communication with internal and external teams. The role requires accurate data entry, multitasking, adaptability, and familiarity with shipping, receiving, delivery, inventory, safety procedures, and Trilogie.
Summary Generated by Built In

Job Posting:

For the past 10 years, Safe Step Walk-In Tub Company (a Ferguson company) has experienced unprecedented growth and have been overly committed to providing our customers with the industry-leading safety, comfort and independence they deserve. As the nation’s top walk in tub/shower company, our products are made to the highest manufacturing standards available, and our customer service is unmatched. We call it the Safe Step Difference.

If you’re considering investing in your future, look no further to find out why the Safe Step Walk-In Tub Company is the only choice. We purposely employ dedicated team members that have a natural desire to provide life-changing service to our customer base across the US and Canada. Every day, we do our best, to give our best, to those deserving of the same.

Safe Step is currently seeking the right individual to fill an immediate need for an Operations coordinator. This role is approved to be fully remote and can be based anywhere in the United States.  

Responsibilities:
  • Provide day-to-day support and coordination with management as well as internal/external teams.
  • Skilled in processing orders and ensuring timely follow-up.
  • Recognize issues within the order entry or operations process and collaborate with management to implement solutions promptly and efficiently.
  • Support installation managers by providing order and delivery information as required.
  • Ensure compliance of company standards and procedures.
  • Should be capable of handling multiple tasks and adapting to changes.
  • Be able to efficiently accomplish Admin duties as assigned.
  • Additional duties and tasks may be assigned.
Qualifications:
  • A background in general business operations, including shipping, receiving, delivery, and inventory is preferred
  • Working knowledge of safety regulations and procedures
  • Product knowledge or the ability to quickly learn it
  • General computer skills for basic data entry with a background in Trilogie

At Safe Step Walk-In Tub Company, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

#Li-Remote

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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$15.00 - $27.50

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

Skills Required

  • Background in general business operations, including shipping, receiving, delivery, and inventory
  • Working knowledge of safety regulations and procedures
  • Product knowledge or ability to quickly learn product information
  • General computer skills for basic data entry
  • Background in Trilogie

Ferguson Enterprises Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ferguson Enterprises and has not been reviewed or approved by Ferguson Enterprises.

  • Healthcare Strength Health coverage includes multiple medical plan options with HSA availability and a PPO, plus dental, vision, life, disability, mental health, and family-forming and women’s health support. Feedback suggests these offerings add significant perceived value to the overall package.
  • Retirement Support Retirement programs include a 401(k) with company match and profit-sharing, alongside an employee stock purchase plan and executive deferral options. Feedback suggests these features strengthen long-term financial security.
  • Leave & Time Off Breadth Time-off provisions are wide-ranging, including vacation, sick, holiday, personal, parental, and paid volunteer time. Feedback suggests generous PTO is a key attraction and complements cash compensation.

Ferguson Enterprises Insights

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The Company
HQ: Newport News, VA
17,243 Employees
Year Founded: 1953

What We Do

Ferguson plc (NYSE: FERG; LSE: FERG) is a leading North American value-added distributor providing expertise, solutions, and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. We exist to make our customers’ complex projects simple, successful and sustainable. Ferguson Enterprises, LLC is the largest operating subsidiary of Ferguson plc. For more information on Ferguson plc, please visit www.fergusonplc.com.

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