Operations Coordinator

Posted 4 Days Ago
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Surrey, BC, CAN
In-Office
Entry level
Logistics
The Role
Coordinates container yard operations by monitoring budgets, productivity targets, and daily KPIs. Supports annual budgeting and staffing plans, addresses policy breaches, resolves operational customer issues, and maintains positive labor workforce relationships. The role requires strong organization, planning, analytical, communication, and computer skills, along with flexibility for changing shifts.
Summary Generated by Built In

Key Responsibilities

  • Monitor and track performance to budgeted goals and/or targets established for the department.
  • Provide KPI results to management on a daily basis.
  • Assist in the preparation of the annual budget for container yard by providing productivity targets, associated manning requirements and improvements.
  • Initiate discussions with employees who are in breach of company policies and communicate breaches of policy to the Superintendent on duty for resolution.
  • Identify and resolve any customer issues that are related to the specific operations.
  • Promote positive relationships with our labour workforce, by meeting with them on a daily basis.
  • This position may require shift work which is subject to change with notice based on business needs.

Knowledge & Qualifications

  • A degree in business, logistics or similar field is preferred.
  • Strong organizational, planning and analytical skills, with attention to detail so that workflow is managed efficiently and accurately.
  • Excellent computer skills, including MS Office, and the proven ability to learn new systems quickly.
  • Ability to communicate effectively with all levels within the organization.
  • Proven ability to exercise judgment within generally defined practices and policies in selecting methods and techniques for achieving desired results.
  • Motivation and the capability of working on own your initiative while contributing to the team.
  • Fluent in English.
  • Previous Canadian work experience or experience working directly with Canadian industries.
About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees, spanning 79 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

At DP World Canada we’re proud to offer a well-rounded total compensation package, for all permanent positions, that supports your health, wellbeing, and career growth. This includes but is not limited to:

• Competitive salary and annual bonus

• Generous vacation time with paid flex day and volunteer days

• Comprehensive health & dental benefits starting on day one

• Annual health/lifestyle spending account

• Defined contribution pension plan

• Employee wellness initiatives

• Internal training & learning opportunities

• Professional development support

About the Team
DP World Fraser Surrey is a large, multi-purpose marine terminal located on the banks for the Fraser River in the greater Vancouver area of British Columbia, Canada.  Since 1962, our terminal has been serving the needs of our customers with our variety of services including container, breakbulk, project cargo, forest products and bulk. We are only a 2-hour vessel transit from Pacific Ocean access and have excellent proximity to highways, railways and industrial areas. Located just 25 KM from the US border and with 50,000 feet of rail our terminal is an efficient rail and road solution in the Vancouver gateway. Combined with our six berths we are an exceptional choice for North American Market access.

Joining DP World means joining a people-oriented company. You will be amongst great colleagues, enjoying a relaxed environment that values your contributions. We pride ourselves on our openness, approachability, excellence in safety and customer service and our commitment to growth and innovation. We also offer top-notch benefits and perks, including an extensive extended health benefits plan, lifestyle spending account, pension with employer contributions, retirement savings plan, and support for professional development. On top of that, we realize it takes world-class people to run world-class operations, so we offer competitive total compensation packages.

Skills Required

  • Degree in business, logistics, or a similar field
  • Strong organizational, planning, and analytical skills with attention to detail
  • Excellent computer skills, including Microsoft Office, and ability to learn new systems quickly
  • Effective communication skills across all organizational levels
  • Ability to exercise judgment within established practices and policies
  • Ability to work independently while contributing to a team
  • Fluent English
  • Previous Canadian work experience or experience working directly with Canadian industries

DP World Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DP World and has not been reviewed or approved by DP World.

  • Fair & Transparent Compensation Fair & Transparent Compensation: Pay is considered competitive in many contexts, with strong salary perceptions in several regions. Feedback suggests compensation is sometimes viewed as equitable, with salary practices described as compliant and fair.
  • Wellbeing & Lifestyle Benefits Wellbeing & Lifestyle Benefits: Wellness initiatives, flexible working hours, and practical supports like reimbursements for mobile, home internet, and home‑office equipment are emphasized. Feedback suggests these benefits contribute meaningfully to everyday work‑life needs.
  • Healthcare Strength Healthcare Strength: Health coverage is described as comprehensive in some locations, including medical emergency coverage and life insurance. A broader emphasis on health, safety, and wellbeing programs reinforces this support.

DP World Insights

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The Company
HQ: Dubai
Year Founded: 2005

What We Do

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 108,000 employees, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. We make trade flow, to change what’s possible for everyone.

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