Operations Coordinator

Job Description:

We are seeking an Operations Coordinator to support daily manufacturing operations through data analysis, performance reporting, systems management, and cross-functional coordination. This role will work closely with Production, Planning, Quality, Maintenance, Engineering, and Leadership to provide accurate operational reporting, identify trends, support continuous improvement initiatives, and ensure key plant priorities are effectively tracked and executed.

The Operations Coordinator will play an important role in maintaining and improving the systems used to manage plant performance, maintenance, and document control. This individual should be highly organized, comfortable working with manufacturing data, and capable of turning operational information into clear and actionable reporting. Strong proficiency with Microsoft Excel and Microsoft platforms is critical, along with the ability to work within systems such as Power BI, Redzone, Asset Essentials, and Inolex.

 Job Title: Operations Coordinator

Supervisor’s Title: Manufacturing Manager

Department: Manufacturing

Location: 2510 Snow Rd, Lansing, MI 48917

About TemperPack

TemperPack is headquartered in Richmond, Virginia, with additional manufacturing facilities in Las Vegas, Nevada, and Lansing, Michigan. Founded in 2015, we design and manufacture innovative sustainable packaging solutions for cold chain shipping across food and beverage, life sciences, pet and vet, and wine as well as protective packaging for all industries. Our plant-based products give customers high-performance alternatives to EPS foam and single-use plastics, developed and proven in Proving Ground, our ISTA®-certified thermal transport lab, and manufactured at three ISO 9001:2015-certified facilities.

In 2026, we became a Certified B Corporation™, joining a global community of companies independently verified to meet rigorous standards of social and environmental performance, accountability, and transparency. This certification reflects our mission to build packaging solutions that customers and end consumers feel great about using. If that mission resonates, we'd love to have you on our team.

Essential Job Functions:

• Collect, monitor, and validate production data from multiple manufacturing systems
• Monitor daily manufacturing KPIs including OEE, production rates, downtime, labor efficiency, scrap, quality metrics, and schedule attainment
• Develop and maintain daily, weekly, and monthly manufacturing reports
• Create and maintain dashboards and visual reporting using Microsoft Excel and Power BI
• Analyze production trends and identify opportunities for operational and continuous improvement
• Investigate data discrepancies and partner with Operations to improve data accuracy and reporting consistency
• Support continuous improvement projects through data analysis, project tracking, and follow-up
• Utilize Redzone to support production reporting, performance tracking, downtime analysis, and identification of improvement opportunities
• Support Asset Essentials utilization including preventative maintenance reporting, work-order tracking, equipment history, and maintenance KPI visibility
• Support Inolex document control including procedures, work instructions, forms, and other controlled plant documentation
• Maintain manufacturing databases, reporting systems, and standardized tracking tools
• Standardize reporting processes across departments and shifts
• Develop new reports, dashboards, and tracking tools as business needs evolve
• Coordinate and track plant projects, action items, timelines, and key operational initiatives
• Assist leadership with preparation for operational reviews, meetings, presentations, and audits
• Present manufacturing trends, findings, and recommendations to plant leadership
• Support audits by providing required manufacturing records, documentation, and performance data
• Work cross-functionally to ensure action items are clearly assigned, tracked, and driven to completion

Education and Experience:

• Strong proficiency with Microsoft Excel, including formulas, pivot tables, data analysis, and reporting
• Strong working knowledge of Microsoft platforms including Outlook, Teams, PowerPoint, and SharePoint
• Experience with Power BI or similar data visualization and reporting tools
• Ability to learn and effectively utilize manufacturing platforms including Redzone, Asset Essentials, and Inolex
• Strong understanding of manufacturing KPIs including OEE, downtime, labor efficiency, scrap, quality, and schedule attainment
• Strong analytical and problem-solving skills with the ability to identify trends and translate data into actionable information
• Strong attention to detail and commitment to data accuracy
• Excellent organizational skills with the ability to manage multiple priorities and timelines
• Strong written and verbal communication skills
• Ability to work collaboratively across Production, Maintenance, Quality, Engineering, Planning, and Leadership
• Strong follow-through with the ability to independently track assignments and drive action items to completion
• Comfortable spending time on the manufacturing floor to understand processes, validate information, and support operational needs
• Ability to identify opportunities to simplify and improve reporting, systems, and administrative processes

Experience:

• 2+ years of manufacturing, operations, data analytics, or related experience preferred
• Experience collecting, analyzing, and reporting manufacturing or operational data preferred
• Experience developing reports and dashboards using Microsoft Excel, Power BI, or similar platforms preferred
• Experience with manufacturing systems such as Redzone, Asset Essentials, CMMS, ERP, or document-control platforms preferred
• Experience supporting continuous improvement initiatives or cross-functional projects preferred

Education and Certifications:

• High School Diploma or GED required
• Associate’s or Bachelor’s degree in Manufacturing, Engineering, Business, Operations, Data Analytics, or related field preferred
• Relevant Microsoft Excel, Power BI, continuous improvement, or data analytics certifications are a plus

Physical Requirements:

• Ability to be on feet for extended periods as needed
• Ability to work in both office and manufacturing environments
• Ability to reach, bend, kneel, and navigate production areas as needed
• Ability to work in hot and cold environments
• Ability to wear required PPE while working within manufacturing areas
• Ability to safely navigate an active manufacturing facility

Candidates must be authorized to work in the United States on a permanent and ongoing basis. This position is not eligible for employment visa sponsorship now or in the future.

*Important Notice:

At this time, our company will not be engaging with external agencies or third-party vendors for recruitment services. We appreciate the interest of recruitment agencies, but kindly request that they refrain from contacting us regarding potential candidates. We are excited to build our internal recruitment capabilities and establish direct relationships with potential hires.

TemperPack sources candidates exclusively through our official careers page and reputable job boards. We do not initiate contact with applicants through unsolicited emails, social media messages, or cold calls. Any emails directly from Temperpack originate only from the temperpack.com domain name.  TemperPack will never ask for payment of any kind, including application fees, gift cards, or wire transfers during the hiring process.

In select cases, we partner with professional recruiting firms, but those representatives will clearly state that they are working on behalf of TemperPack and will not request any form of payment from candidates. We encourage all applicants to rely only on opportunities posted through our official channels when exploring careers with TemperPack.

TemperPack provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, sex/gender (including pregnancy, childbirth, and related medical conditions, sexual orientation, and gender identity), national origin, age, disability, genetic information, or status as a covered veteran/reservist, and any other class of protected individuals, in accordance with applicable federal, state, and local laws. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.E-Verify.gov.