Operations Coordinator - San Carlos

About Our Company

Saltalk is a virtual kitchen and e-commerce food delivery platform. Our vision is delivering happiness to everyone including our customers, food entrepreneurs, team and family. Our mission is to redefine the restaurant industry by creating a food entrepreneur-friendly gig economy where they can focus 100% of their time on cooking, and we do everything else to make them successful. Just as a simple analogy, Uber provides a platform for drivers to make money, and Saltalk provides a platform for food entrepreneurs to make money. With In house logistics we can help local entrepreneurs.

Job description

We are looking for an Operations coordinator to manage daily operations. The Operations Coordinator at Saltalk plays a key role in ensuring we provide the highest quality of service. In this role, you will be responsible for planning and team management. You are the person that is always up for a challenge no matter how big. 

The ideal candidate will have talent in communication and experience in logistics. We expect you to be a reliable professional that is able to follow direction in order to ensure we meet our team goals. Must have weekend availability.

Our team's goal is to consistently provide high quality service to our end customer.

Core Responsibilities

• Route planning support 
  
• Driver support 
• Partner support trouble shooting printers as well as installing printers for our local partners
• Sorting streamlined process support
• Inventory and daily audits
• Assist with recruitment and training of Sorting and driver workforce
• Onsite support for corporate clients
• Vehicle management
• Daily operation support and management includes food safety, kitchen cleaning, equipment maintenance, materials order tracking, etc.
• Ability to identify key improvements to streamline process
• Uphold Quality standards and OTD
• Additional responsibilities as assigned

Requirements:

• 2-3 years of delivery platform experience
• Weekend Availability (Required)
• Professional, organized, team-oriented work habits
• Responsive to inquiries with a pleasant, friendly demeanor
• Excellent customer-facing skills, working with internal and external project teams
• Competency with Google Work Suite, project management applications
• Professional, good work ethic, on time, and upbeat personality
• Able to adapt, improve, retain knowledge, and follow instructions
• Organized, meticulous, and consistent, review your work before delivery
• Continuous improvement mindset
• Fluent in English
• Spanish is a plus 
• Clean DMV record 
• Drivers License / Valid insurance
• 4 door vehicle 

Preferred:

• Two years of experience in Food Delivery or Commercial Kitchen Technology companies/Startups.
• Two years of customer service experience in a High volume Restaurant / Retail experience

Equal Opportunity Employer:

WeBox is an equal-opportunity employer committed to hiring based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Note: 

The base salary for this position will be determined based on the candidate's experience and qualifications. This job description offers a general overview and may not encompass all responsibilities, tasks, or skills required. Additional duties may be assigned to meet the company's evolving needs. If you meet the requirements and are interested in this position, please submit your application.