Operations Coordinator/Receptionist

Posted Yesterday
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Basingstoke, Basingstoke and Deane, Hampshire, England, GBR
In-Office
Junior
Sports
The Role
Provide front-of-house reception while coordinating UK/Europe palletised shipments and supporting logistics workflows. Manage switchboard, welcome visitors, maintain office supplies, investigate delivery queries, monitor stock, and support Sales, Service and Operations teams with daily admin and logistics systems.
Summary Generated by Built In
Do you enjoy keeping things organised and being the first point of contact in a busy workplace? At TaylorMade Golf, a global leader in golf innovation, we’re looking for an Operations Coordinator & Receptionist to help keep our UK operations running smoothly while delivering a high-quality front-of-house experience.About the role

This is a varied, fast-paced position where you’ll combine operational coordination with reception responsibilities. You’ll work in partnership with a colleague in the same role, sharing front-of-house duties across the week to ensure consistent coverage and a seamless experience for visitors and employees.

Alongside this, you’ll support the flow of product from entry through to dispatch, working closely with teams across Sales, Service, and Operations, as well as external partners, to keep everything running efficiently behind the scenes.

What you’ll be doingOperations coordination
  • Coordinating and booking palletised shipments across the UK and Europe

  • Managing customer and carrier information within logistics systems

  • Investigating delivery queries and supporting issue resolution

  • Supporting daily operational admin and workflow processes

  • Monitoring stock levels and supporting reordering of consumables

  • Providing general support to the wider Operations team

Reception and office coordination
  • Acting as the first point of contact for visitors and callers

  • Managing a busy switchboard professionally and efficiently

  • Welcoming visitors and ensuring security protocols are followed

  • Managing office supplies and incoming post

  • Maintaining a professional reception and office environment

What you’ll bring
  • Experience in an administrative, operations, or logistics support role

  • Previous experience in a customer-facing or reception position

  • Strong organisational skills with the ability to prioritise effectively

  • Confident communication skills and a customer-focused approach

  • Attention to detail and a proactive mindset

  • Comfortable using Microsoft Office and general IT systems

  • Experience coordinating shipments or working with logistics systems (desirable)

Why Join Us?

At TaylorMade, we don’t just make golf equipment—we create experiences that connect people to the game and to each other. From our products to our workplace, we’re focused on delivering quality, innovation and a high standard in everything we do.

As part of our Operations team, you’ll play a key role in supporting both the day-to-day flow of our business and the experience we create for colleagues and visitors—helping ensure everything runs smoothly, efficiently, and professionally.

Interested?

We’d love to hear from you.

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation. 

Skills Required

  • Experience in an administrative, operations, or logistics support role
  • Previous experience in a customer-facing or reception position
  • Strong organisational skills with the ability to prioritise effectively
  • Confident communication skills and a customer-focused approach
  • Attention to detail and a proactive mindset
  • Comfortable using Microsoft Office and general IT systems
  • Experience coordinating shipments or working with logistics systems

TaylorMade Golf Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TaylorMade Golf Company and has not been reviewed or approved by TaylorMade Golf Company.

  • Wellbeing & Lifestyle Benefits Perks include strong product discounts, discounted golf access, gym memberships, paid holidays, and company events that add lifestyle value. These extras contribute meaningful non-cash value across many roles.
  • Healthcare Strength Medical, dental, and vision insurance are part of the standard package. Access to these core coverages is a consistent element of the offering.
  • Strong & Reliable Incentives Cash bonuses for outstanding work and commission-driven upside in certain roles can materially boost earnings. Variable pay elements help some teams view total compensation more favorably.

TaylorMade Golf Company Insights

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The Company
HQ: Carlsbad, CA
1,587 Employees
Year Founded: 1979

What We Do

Overview: Headquartered in Carlsbad, California, TaylorMade Golf is a leading manufacturer of high performance golf equipment, golf balls and accessories. TaylorMade has a history of innovative industry-leading products such as the newly launched Stealth family headlined by the 60-layer Carbon Twist Face Stealth Carbonwood Driver. TaylorMade's technological advancements touch all sectors of the golf industry with products like P Series irons, Milled Grind 3 wedges, TP5/TP5X golf balls and Spider putters. A major force across the world's professional tours, TaylorMade has an unrivaled athlete portfolio that includes Tiger Woods, Dustin Johnson, Rory McIlroy, Collin Morikawa, Tommy Fleetwood, Rickie Fowler, Matthew Wolff, Harry Higgs, SH Park, Charley Hull, Maria Fassi and Sierra Brooks. History: In the spring of 1979 a golf equipment salesman named Gary Adams took out a $24,000 loan on his home and founded the TaylorMade Golf Company. He rented a 6,000 square-foot building that at one time housed a television assembly plant. Counting him, there were three employees and a single, innovative product: a 12-degree driver cast of stainless steel. This new metalwood looked and sounded different from a wooden wood, and most important, it performed differently. The clubhead's perimeter-weighting offered greater forgiveness on mis-hits, while the lower center of gravity made it easier to launch the ball in the air. Adams, the son of a golf professional, was adamant that TaylorMade clubs maintain ties to what true golfers perceived an authentic golf club should look and feel like. They were committed to combining innovation with authenticity, to always be passionate about the game, and pledged to be competitive - to work hard to establish itself and grow. These four tenets would take them far. Since the creation of the first metalwood in 1979, the TaylorMade Golf Company has established a legacy of breaking from tradition to reach new thresholds of performance.

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