Lightricks is an AI-first company creating next-generation content creation technology for businesses, enterprises, and studios with a mission to bridge the gap between imagination and creation. At our core is LTX-2, an open-source generative video model, built to deliver expressive, high-fidelity video at unmatched speed. It powers both our own products and a growing ecosystem of partners through API integration.
The company is also known globally for pioneering consumer creativity through products like Facetune, one of the world’s most recognized creative brands, which helped introduce AI-powered visual expression to hundreds of millions of users worldwide. We combine deep research, user-first design, and end-to-end execution from concept to final render, to bring the future of expression to all.
About the Role
We are looking for a proactive and hands-on Operations Site Lead to oversee and deliver day-to-day G&A services and workplace operations for our London site. This is a highly operational role for someone who enjoys being on the ground, solving problems, supporting employees, and taking ownership of the day-to-day employee and workplace experience.
This role requires 5 days a week on-site at our London office. You will be part of the Operations team and will report to VP Operations.
You will be responsible for ensuring a seamless employee experience, maintaining an efficient and well-functioning workplace, and driving local initiatives across Facilities, Employee Experience, Internal Communications, Employer Branding, HR and IT. The ideal candidate thrives in a fast-paced environment, takes ownership, and enjoys being at the center of office life.
- Own and manage day-to-day site operations and workplace services.
- Deliver an exceptional employee experience through workplace initiatives, events, perks, and engagement activities.
- Lead and execute internal communications and employer branding initiatives.
- Own facilities operations, including vendor management, maintenance, office services, workplace standards, and health & safety.
- Act as the go-to person for employees and day-to-day operational needs.
- Coordinate local IT support needs, equipment management, and office technology.
- Work closely with the Senior Director of People to support local HR operations and employee lifecycle processes, including onboarding, visa processes and day-to-day HR operations.
- Strengthen the connection between the London site and HQ, ensuring alignment with company culture and initiatives while fostering a strong local identity and community.
- Ensure a safe, compliant, welcoming, and well-maintained work environment.
- 3+ years proven experience in Workplace Operations, Office Management, Employee Experience, or a similar role.
- Experience in global companies- a must.
- Hands-on approach with a strong sense of ownership and accountability.
- Excellent organizational and multitasking skills.
- Strong interpersonal and communication abilities.
- Experience managing multiple stakeholders and operational priorities.
- Ability to work independently, solve problems, and execute in a dynamic environment.
We’re here to push the boundaries of what’s possible with AI and video - not for the buzz, but for the craft, the challenge, and the chance to make something genuinely new.
We believe in an environment where people are encouraged to think, create and explore. Real impact happens when people are empowered to experiment, evolve, and elevate together.
At Lightricks, every breakthrough starts with great people and a collaborative mindset. If you're looking for a place that combines deep tech, creative energy, and zero buzzword culture, you might be in the right place.
Benefits- Private Medical Insurance (Optical & Dental cover), including your loved ones.
- Life Assurance.
- £3,000p/a Transport Allowance.
- £750p/a allowance for Wellbeing & Professional Development.
- Free on-site breakfast, lunches, coffee & snacks.
- Pension Contributions (7%).
- Holiday (25 days).
- Seasonal & Anniversary Vouchers.
- Hybrid & Flexible working.
- Central London office space.
- Enhanced Parental Leave.
- Cycle-to-work Scheme.
- Season Ticket Loan.
- Volunteering Opportunities.
- Frequent social activities - away-days, happy hours, team building, yoga, creative workshops.
Skills Required
- 3+ years proven experience in Workplace Operations, Office Management, Employee Experience, or similar
- Experience in global companies
- Willingness and ability to be on-site five days a week in London
- Hands-on approach with strong ownership and accountability
- Excellent organizational and multitasking skills
- Strong interpersonal and communication abilities
- Experience managing multiple stakeholders and operational priorities
- Ability to work independently, solve problems, and execute in a dynamic environment
- Experience coordinating local IT support, equipment management, and office technology
- Experience supporting local HR operations including onboarding and visa processes
LTX Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, and vision insurance are offered with HSA/FSA options, plus access to onsite or virtual health centers where available. Coverage breadth is positioned as comprehensive for U.S. employees.
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Parental & Family Support — A New Parent Pay program provides paid leave for birth, adoption, surrogacy, or foster placement, alongside backup child/elder care and family‑building assistance. These offerings indicate a strong emphasis on supporting families.
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Leave & Time Off Breadth — Generous PTO, paid sick days, paid holidays, wellness days, and flexible/volunteer time off are highlighted. Hybrid and flexible work models further support time away and work‑life balance.
LTX Insights
What We Do
At our core is LTX- an open-source generative video model built to deliver expressive, high-fidelity video at unmatched speed. It powers our own products and a growing ecosystem of creative partners worldwide. We're one of the few companies globally building our own multimodal foundation models, competing directly with the world's largest AI labs. Startup speed. Experienced leadership. A product people already love. Backed by a proven business model and unicorn-scale resources. We were founded by four computer-science PhDs who never stopped thinking like researchers. That mindset still defines us: deep technical ambition, a bias toward building, and a belief that the best creative tools haven't been invented yet. The team has done it before. Lightricks' suite of apps, including the famous Facetune, has over 500 million downloads worldwide and has won numerous prestigious awards, including Apple's App of the Year, the Apple Design Award and both Apple and Google Play's Best of the Year. What makes us "us" - At LTX, innovation starts with people, not buzzwords. We move fast, speak plainly, and take real ownership. Impact here comes from passion, curiosity, and initiative, and from raising the bar for yourself and the people around you. We believe the best work happens together. The culture here is genuinely collaborative, people share knowledge, back each other up, and win as a team. When things click, everyone feels it. You'll have what you need to do your best work: unrestricted access to compute, tools, and resources. We're AI-native in practice- first access to the latest models, real infrastructure, and a team that learns together in real time. We move at the pace of AI, not just in what we ship, but in how we think and work. Priorities shift, the market moves, and we move with it. If you thrive on change, adapt quickly, and want to be part of a team that keeps up, you'll feel right at home. We build, break, iterate, repeat. What matters here is how you think, what you're curious about, and where you want to go.
LTX Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We work hybrid. There are set in-office days built into the week, and the rest is remote. We design the mix intentionally, because in-person time makes the work better.
