Arvato is an innovative and globally leading 3PL service provider in the field of supply chain management and e-commerce. With 20,000 team members at more than 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity - a place where you can grow, contribute your ideas and make a difference. Be part of a team that supports critical IT infrastructure and enables reliable data centre operations. Because working at Arvato means: Together, we’re on it.
Job DescriptionDo you enjoy keeping an overview, working in a structured way, and helping teams ensure that day-to-day operations run smoothly? Then this could be the right opportunity for you.
As an Operations Coordinator (m/f/d), you will be an important point of contact for employees, customers, and various internal teams. You will help ensure that administrative and operational processes run reliably, support effective communication across the site, and contribute to the continuous development and efficiency of our operations.
Your Responsibilities
- Support daily site operations and coordinate communication across teams and stakeholders.
- Handle customer inquiries and status updates professionally and efficiently.
- Manage workforce and training systems for Operations, ensuring accurate data and reporting.
- Support onboarding, training, access management, and other employee-related processes.
- Maintain records, reports, and documentation to support smooth operations and compliance.
- Identify and help resolve operational or administrative issues in a timely manner.
- Support process improvements and contribute to efficient site operations
- Experience in customer service, administration, operations support, HR support, or a similar role.
- Strong organizational skills and communicational skills
- Service-oriented mindset and attention to detail
- Good knowledge of MS Office applications
- Fluent English required; German language skills are a plus
The starting salary for this position is €3,000.00 gross per month. Depending on qualifications and professional experience, we are willing to offer a higher salary.
- Shared growth & development: We invest in your professional and personal development — for example through trainings, a structured onboarding, internal learning formats and mentoring by experienced colleagues.
- Digital & innovative environment: You can look forward to digitalized and largely automated processes as well as modern tools; you will work in an environment where new ideas are welcome and the status quo is regularly challenged.
- Team culture & informal communication: We live an open first-name culture, short decision-making paths and trusting collaboration; mutual feedback, appreciation and a “Act we not me” mindset are part of who we are.
We welcome applications from people who contribute to the diversity of our company. For us, diversity particularly includes cultural or social background, religion, age, disability, gender and sexual identity.
We want to make the application process as easy as possible for you: Please focus on providing a meaningful CV; a detailed cover letter is not required. We kindly ask for your understanding that we can only accept your application via our online application portal.
Do you have any questions? Feel free to contact us!
Andrea Klinger | HR Management | Phone: +43 676 840 906 508 | Email: [email protected]
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Skills Required
- Experience in customer service, administration, operations support, HR support, or a similar role
- Strong organizational skills
- Strong communication skills
- Service-oriented mindset
- Attention to detail
- Good knowledge of Microsoft Office applications
- Fluent English
- German language skills
What We Do
Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the entertainment group RTL Group, the trade book publisher Penguin Random House, the music company BMG, the service provider Arvato Group, Bertelsmann Marketing Services, the Bertelsmann Education Group and Bertelsmann Investments, an international network of funds. The company has 165,000 employees worldwide and generated revenues of €20.2 billion in the 2022 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world. Bertelsmann aspires to achieve climate neutrality by 2030.
