Operations Coordinator, Logistics Network

What you'll do:

• Manage relationships with operations personnel.
• Track performance data and ensure SLAs are being met.
• Triage and problem solve escalations as they arise, and implement solutions quickly and effectively.
• Ensure warehouse partners meet Flowspace quality criteria.
• Support client communication and requests.
• Some invoice management and creation.

Who We’re Looking For: 

• 2 or more years of logistics or supply chain experience
• Past inventory control, fulfillment operations or account management experience
• Excellent communication, organization and time management skills
• Critical thinking and problem solving ability
• Strong relationship management skills
• Works efficiently and with a sense of urgency

Bonus Points:

• Experience in a startup environment

Other Helpful Things To Know:

• Must be based in the Wind Gap, PA or Salunga-Landisville, PA with the ability to travel to the other location and Edison, NJ
• Approx 20% travel for CSP visits - local & interstate, employee team gatherings, conferences and in person customer meetings. 
• Must be able to operate traditional office equipment (i.e. laptop, keyboard, phone).
• Must be able to work across multiple teams in a remote setting, across different time zones, within reasonable time frames/expectations.
• Must be able to successfully manage a variety of virtual technology tools, to communicate and work in a remote environment (i.e. GSuite, Slack, Zoom, Miro)