If you were an Operations Coordinator now, here are some of the core activities you would be doing:
- Supporting the product creation phase of our seasonal Innovation-to-Consumer (I2C) calendar to ensure deliverables are executed on time, and that any risks or changes to plan are communicated to all impacted teams
- Building close relationships with business teams and supporting change management initiatives and stakeholder engagement
- Documenting cross functional processes through Standard Operating Procedures (SOPs)
- Maintaining SmartSheets, user guides, online help tools and other system and procedure-related documentation as required
- Assist in creating documents and presentations using tools such as PowerPoint, Word, Excel, and Miro, leveraging your creativity and technical skills to inform and inspire our team towards greater success
- Supporting the scheduling of meetings, milestones and with organizing events
- Assisting in the preparation of reports and presentations for senior leadership, summarizing key findings and insights related to product operations
- Participating in team meetings and contributing ideas and insights to maximize operational efficiency
- Playing an active role in the maintenance of best practices aligned with the directive of the Product Operations team and change management communications
- Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chain
Here are some things you could be working on in the future:
- Supporting with the evolution of the I2C process, documentation, and stakeholder activation across various product categories
- Scorecarding End-to-End processes – providing overview of successes, opportunities and insights
Are you our next Operations Coordinator?
- You have 1+ years’ experience in an operational role, in a project coordination, product operations, or product management environment
- You have experience supporting a calendar and using a project management tool
- You are able to demonstrate a high level of analytical and critical thinking, alongside a strong business acumen
- You have excellent interpersonal skills and the ability to work with all levels of stakeholders
- You have the ability to explain, articulate, and document concepts, business processes, systems, and business requirements efficiently
- You have confidence to communicate and collaborate amongst large and diverse audiences
- You have the ability to effectively manage multiple competing priorities
- You have a willingness to improve your skills independently in new technologies and solutions
- You are proactive to identify the root cause of issues and seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- Your passion for your work is paralleled by your passion for getting outside and living it
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and a 24/7 Employee Assistance Program (EAP).
Financial wellbeing - Immediately vested 401(k) retirement savings plan matching, eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable.
Time & Flexibility - Paid time off and No Wasted Day program (dedicated paid days to get outside & explore).
Family support - Parental leave for birthing and on-birthing parents, including an option to ease the transition back to work.
Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
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What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
