Operations Controller

Posted 2 Days Ago
Be an Early Applicant
Cape Town, Western Cape, ZAF
In-Office
Mid level
Transportation
The Role
Manage ocean import shipments from pre-alert through customs clearance and final delivery. Responsibilities include registering shipments in CargoWise, verifying commercial documents, coordinating customs and port health releases, obtaining shipping line releases, updating NAVIS and delivery dashboards, monitoring transporters, ensuring container deadlines are met, communicating shipment status to customers, and reconciling third-party invoices. The role requires three to five years of ocean freight experience, strong problem-solving skills, and the ability to work under pressure.
Summary Generated by Built In

What You Can Expect:

Key Responsibility Areas:


• Control and manage import process from receipt of pre-alert documents/shipment notification to final delivery to the

customer

• Request for arrival notification from the shipping line/co-loader

• Register file on CargoWise once arrival notification is received from the shipping line/co-loader

• Ensure that all commercial documentation received tallies and is correct for customs clearance purposes

• Complete document checklist

• Submit documents to customs entry department

• Obtain extended releases on Plant/Port Health/State Vet detentions.

• Prepare shipping line release/ Obtain DRO from co-loaders.

• Ensure that NAVIS is updated 72 hours prior to vessel arrival

• Account for profit/loss on shipment

• Liaise with client services representative/customer on a daily basis – advising client services

representative/customer of delivery and shipment status

• Receive orders from client services representative/customer – requesting original documents/clearing instructions

• Update delivery dashboard on CargoWise - daily by 10H00

• Monitor delivery with transporter and liaise with client service representative/customer

• Ensure that containers are uplifted and turned in within the prescribed times

• Ensure all 3rd party invoices are received, reconciled and sent to head office for payment within transactional

periods

What You Bring:

Knowledge & Experience:


• Matric or senior certification equivalent

• A tertiary qualification would be an advantage

• A high calibre, ambitious individual with ocean imports skills ranging from indent to customs clearance arrangement

up to delivery

• 3 – 5 Years Ocean Freight experience


Skills & Attributes:


• Ability to inspire and motivate employees to achieve goals

• A high calibre, ambitious individual with ocean imports skills ranging from indent to customs clearance arrangement

up to delivery

• Three to five years hands-on experience is required with advanced problem-solving skills and the ability to thrive

under pressure

• Positive attitude

• Adaptability


Skills Required

  • Matric or senior certification equivalent
  • Three to five years of ocean freight experience
  • Three to five years of hands-on experience
  • Advanced problem-solving skills and ability to thrive under pressure
  • Tertiary qualification
Am I A Good Fit?
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The Company

What We Do

Niederrheinische Verkehrsbetriebe AG (NIAG) is a regional transport company based in Moers, Germany, that provides comprehensive bus and rail services to the Lower Rhine region.

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