Operations/C2C Analyst

Posted 9 Days Ago
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Sierra Vista, AZ, USA
In-Office
Junior
Artificial Intelligence • Cloud • Information Technology • Security • Software
The Role
The Operations/C2C Analyst will maintain operations of ESS servers, troubleshoot issues, support engineers with authentication problems, and coordinate planning tasks.
Summary Generated by Built In
Job Summary & Responsibilities

ECS is seeking an Operations/C2C Analyst to work in our Sierra Vista, AZ office.


The Operations/C2C Analyst is part of the 24x7 OPS team to provide IT repair, maintenance, operations, logistics, and engineering services to ensure secure, reliable, and uninterrupted availability of DoD IT Systems. The Operations/C2C Analyst will be responsible for the operation and system administration of various ESS tool set Systems supporting the efforts out of Fort Huachuca, AZ. The Operations/C2C Analyst will also be responsible to assist Network engineers to triage endpoint 802.1x authentication issues as well as support customer system administrators who need to repair endpoints for compliance in the Army.


Primary Responsibilities:


  • Provide system administration and maintain operations of ESS servers.
  • Implement ESS migration/compliance strategy.
  • Troubleshoot ESS product issues and outages.
  • Support customer Network and System engineers to enable and maintain connections to the network, including triage of endpoint 802.1x authentication, and ensuring endpoint compliance with respect toe ESS components.
  • Administer policy catalog management.
  • Coordinate ASI details and planning as needed.
Preferred Qualifications
  • Active Secret Clearance
  • 2+ years of related ESS technical experience.
  • Solid understanding of Microsoft operating systems and networking.
  • Currently possess CompTIA Security+ce or an equivalent DoD 8570 IAT II baseline certification.

Skills Required

  • Active Secret Clearance
  • 2+ years of related ESS technical experience
  • Solid understanding of Microsoft operating systems and networking
  • Currently possess CompTIA Security+ce or an equivalent DoD 8570 IAT II baseline certification

ECS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.

  • Healthcare Strength ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
  • Retirement Support A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
  • Parental & Family Support Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.

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The Company
HQ: Fairfax, VA
2,129 Employees
Year Founded: 1993

What We Do

ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.

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