Operations Business Analyst - 12m FTC

Operations Business Analyst - 12m FTCOperations Business Analyst

Location: Hyderabad, India
 

Overview of the role: As a Business Analyst, you’ll be responsible for collating & validating business requirements to support delivery of the Operations portfolio. Working alongside senior stakeholders, you’ll articulate and document the needs of the business, ensuring alignment and prioritization through benefit realization management. You’ll tackle ad hoc projects based on priority, assisting with data and queries where needed. You’ll adhere to quality control guidelines set by the OPS PMO and contribute towards internal improvement initiatives.

What you’ll do: Working alongside of Portfolio Delivery & Change team, you’ll play a key role supporting the delivery of our portfolio by:

• Collaborating with key stakeholders to document business requirements; including process and benefits mapping, functional requirement documentation, use cases and test cases.
• Analysis and verification of requirements to ensure completeness, feasibility and conformity to standards
• Working with stakeholders to prioritise business requirements
• Supporting the benefit realisation management lifecycle of portfolio projects
• Participates in the QA of solutions to ensure features and functions have been enabled and optimised
• Build relationships and work closely with stakeholders to identify future opportunities for optimisation
• Support the project manager with tasks as needed including actions relating to our change, communication and engagement strategies
• Research, review and analysis of existing requirements-gathering processes, developing strategies for enhancing these processes
• Communicate design changes and technical requirements to business SMEs, responsible for managing feedback and approval
• Work closely with the relevant IT, product management & project teams, ensuring stakeholders are aware of overall status and alignment to strategy
• Analyse data and information, consider different perspectives, creative solutions to problems and identify opportunities

What you’ll bring: We’re looking for a strong verbal and written communicator who is detail oriented and highly organised, able to take on new challenges and manage expectations. Collaborative and good team player. With a ‘can-do’ attitude, you`ll take responsibility for the benefits realization management of multiple projects within our busy Operations portfolio. If you anticipate problems before they happen and find ways to reach goals under challenging circumstances, you’ll be a perfect fit for the role.

Experience:

• Understanding and demonstrable experience in the use of Business Analysis principals and methodologies
• An understanding of Technical QA processes & Software Development
• Familiar with Project Management principles and methodologies
• Gathering requirements from stakeholders through interviews, workshops, and user observations
• Writing clear, concise, and user-focused user stories that outline functionalities and acceptance criteria
• Experience working within an Operational environment beneficial
• Experience working in the e-gaming industry desirable

Behavioral Skills:

• Excellent analytical & creative problem-solving skills
• Excellent communication skills, both written and verbal
• Approachability, open mindedness and an ability to work well with people.​
• Self-motivated individual working independently and as part of a team
• Ability to work under pressure, meet deadlines and manage multiple activities at a time

Technical expertise and knowledge:

• Strong working knowledge of JIRA, Confluence, Miro, SharePoint and Slack highly desirable
• Familiarity with process modeling tools and methodologies like BPMN (Business Process Model and Notation) to document and analyze existing business processes is a plus
• Proficiency in PowerPoint and all communication tools, critical for presentation purposes
• Benefit Realization Management experience beneficial
• Qualification in Business Analysis (e.g. BCS Business Analysis Certification) desirable

Equal opportunities:

At Flutter International we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences.

We welcome you to let us know whether you have any accessibility needs. All you need to do is email us at [email protected]. Your journey with us is focused on ensuring you have what you need to be your best self.

Learn more about the works we are doing on Inclusion and Belonging here: https://careers.flutterinternational.com/working-at-flutter-international/diversity-equity-inclusion/

The group:

PokerStars is a proud member of the Flutter Entertainment family, a worldwide leader in sports betting, gaming, and entertainment. We're not just another company; we're part of the FTSE 100 index on the London Stock Exchange. What sets us apart is our exceptional blend of brands, top-notch products, and a global presence that spans across 40 countries. What truly defines us is our commitment to ensuring that the thrill of gaming and entertainment is experienced in a responsible and sustainable way. Our remarkable team of over 8,000 colleagues drives this vision, spread across 28 offices worldwide