The Role
Coordinate day-to-day freight operations: manage customer accounts, solicit and enter loads, schedule pickups/deliveries, dispatch equipment and drivers, track shipments, maintain trailer pools, ensure driver hours compliance, handle driver/customer issues, assist special projects, and travel as needed.
Summary Generated by Built In
Job Summary & Responsibilities
POSITION SUMMARY
Responsible for the coordination and administration of operational duties directly related to business operations of the company and it's
customers.
ROLE AND RESPONSIBILITIES
* Manages customer base and provides service that meets or exceeds customer expectations.
* Develops and maintains traffic lanes in coordination with various departments within the organization.
* Solicits outbound freight to deliver within an assigned geographic territory.
* Enters available loads with required information to properly dispatch and pick up the load.
* Schedules all loading and unloading appointments.
* Tracks all shipments while under dispatch from the time the load is picked up until it is delivered.
* Assigns and dispatches equipment based on load criteria.
* Maintains proper trailer pools within an assigned area.
* Monitors driver logbook hours so that drivers do not exceed the number of legal hours as permitted by the Department of Transportation.
* Maintains proper communication and cooperation with drivers, customers, and coworkers.
* Provides mutual support during absence of other team members during peak times (i.e., meal periods, breaks, etc.).
* Handles driver issues and needs in a timely and professional manner.
* Travels as needed.
* Assists with special projects as needed.
* Establishes and maintains positive working relationships with others.
* Receives and carries out instructions.
* Manages regular and predictable attendance.
* Performs other duties as assigned.
Preferred QualificationsResponsible for the coordination and administration of operational duties directly related to business operations of the company and it's
customers.
ROLE AND RESPONSIBILITIES
* Manages customer base and provides service that meets or exceeds customer expectations.
* Develops and maintains traffic lanes in coordination with various departments within the organization.
* Solicits outbound freight to deliver within an assigned geographic territory.
* Enters available loads with required information to properly dispatch and pick up the load.
* Schedules all loading and unloading appointments.
* Tracks all shipments while under dispatch from the time the load is picked up until it is delivered.
* Assigns and dispatches equipment based on load criteria.
* Maintains proper trailer pools within an assigned area.
* Monitors driver logbook hours so that drivers do not exceed the number of legal hours as permitted by the Department of Transportation.
* Maintains proper communication and cooperation with drivers, customers, and coworkers.
* Provides mutual support during absence of other team members during peak times (i.e., meal periods, breaks, etc.).
* Handles driver issues and needs in a timely and professional manner.
* Travels as needed.
* Assists with special projects as needed.
* Establishes and maintains positive working relationships with others.
* Receives and carries out instructions.
* Manages regular and predictable attendance.
* Performs other duties as assigned.
REQUIRED SKILLS/ABILITIES
* Excellent verbal and written communication skills.
* Proficient with Microsoft Office Suite or related software.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor's degree from four-year college or university; or one to two years of related experience and/or training; or equivalent combination of
education and experience
PHYSICAL REQUIREMENTS
* Prolonged periods sitting at a desk and working on a computer.
* Must be able to lift up to 10 pounds at times.
* Ability to travel.
* Excellent verbal and written communication skills.
* Proficient with Microsoft Office Suite or related software.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
Bachelor's degree from four-year college or university; or one to two years of related experience and/or training; or equivalent combination of
education and experience
PHYSICAL REQUIREMENTS
* Prolonged periods sitting at a desk and working on a computer.
* Must be able to lift up to 10 pounds at times.
* Ability to travel.
Skills Required
- Excellent verbal and written communication skills.
- Proficient with Microsoft Office Suite or related software.
- Bachelor's degree OR 1-2 years related experience or equivalent combination of education and experience.
- Ability to travel as needed.
- Ability to lift up to 10 pounds.
- Prolonged periods sitting at a desk and working on a computer.
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The Company
What We Do
Crete Carrier Corporation is one of the largest privately-owned American trucking companies, headquartered in Lincoln, Nebraska. The company provides a full spectrum of nationwide freight transportation services across the contiguous United States through its three specialized divisions: Crete Carrier, which focuses on dry van services; Shaffer Trucking, specializing in refrigerated transport; and Hunt Transportation, which provides flatbed services for various commodities.
