Operations Generalist - TLV (Maternity Coverage 9–12 Months)

Operations Generalist- TLV (Maternity Coverage 9-12 Months)
Location: Tel Aviv (onsite attendance required)
Type: Temporary (9-12 months)
Reporting to: Sr. Operations Manager (temp reporting to COO)
About Healthee
It's 2025, and we believe that health benefits should be as simple as breathing. Welcome to Healthee - your digital compass to navigate the vast world of healthcare benefits. Imagine discovering your coverage, identifying the right provider, understanding your costs, and booking an appointment-all in the time it takes to send a tweet! That's what we do, and we do it in 27 seconds flat.
Our quest is to redefine healthcare experiences for employees worldwide through our cutting-edge AI platform, ensuring they not only navigate but truly optimize their health plans.Are you driven by a mission to make a difference? Dive in!
About the Role
We're looking for a hands-on, detail-oriented Operations Generalist to join our TLV office on a temporary basis (maternity cover, 9-12 months). This is a dynamic and highly cross-functional role at the heart of our company's day-to-day operations. You'll support teams, optimize processes, and keep everything running smoothly behind the scenes.
Requirements:

• 3+ years as a startup's first/early ops hire.
• Strong, independent operator with broad cross-functional fluency.
• Excellent communication in both English and Hebrew.
• Hands-on experience with compliance, finance ops, and legal coordination- advantage
• Strong operational experience: Demonstrated ability to manage complex operational processes across multiple domains
• Project management skills: Experience in coordinating cross-functional initiatives and maintaining project timelines
• Communication excellence: Exceptional written and verbal communication skills to interface with stakeholders at all levels
• Adaptability: Ability to quickly learn and navigate new systems and processes
• Attention to detail: Meticulous approach to documentation, compliance, and process management.

What You'll Be Doing
Operational Support

• Office & Facilities - Manage the daily office environment and ensure it runs efficiently and comfortably. Own workspace layout, safety, and maintenance.
• Travel - Oversee the process from the approval point through logistical support, tracking budgets versus actuals and ensuring compliance with the internal travel policy.
• Basic IT support - We need a Tech-savvy and confident individual with tools like G-Suite, Slack, Notion, etc. for basic support, access management, and more.
• Collaborate across company teams to align and support business operations.
• Manage vendor relationships - from onboarding and contract coordination to invoice processing and timely payments, ensuring alignment with internal policies and budget.
• Project tracking, reporting, and execution.
• Identify and help implement process improvements.
• Maintain clear documentation and support internal communications.
• Support end-of-month financial close, including reviewing transactions, tracking outstanding vendor payments, and preparing reporting summaries.
• Security and compliance projects management.

People Ops Support

• Assist with pre-onboarding and offboarding logistics
• Coordinate internal events (e.g., Lunch orders, All Hands, Team Gatherings (on-sites, off-sites).
• Support planned PPL initiatives.