The Receptionist is responsible for lobby and reception coverage, administrative duties, administrative support, and coordination of various tasks associated with the office and all management and staff.
Essential Duties and Responsibilities
Manages the answering/transferring of all incoming calls
Greets/directs all visitors and non-visitors in lobby area
Electronically process all incoming mail
Prepare outgoing mail and overnight deliveries
Coordinates scheduling and set up of ALL conference rooms for employees, clients, etc.
Coordinates lunch meetings to include ordering, set up and clean up
Maintain cleanliness of conference rooms, lobby and kitchen
Distributes FAXES via email “continuously” throughout day
Works with property management company to report building maintenance/repair issues
Maintains contact lists for the office
Ordering office supplies maintaining sufficient stock
Assist operations or other departments on an as needed basis for reporting, data entry, deposits and any other administrative support
Proven computer proficiency – Microsoft Office Suite (Outlook, Word, Excel, etc.)
The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.
Work Experience Requirements
At least 1-2 years of experience in a receptionist or customer service role in an office environment
Excellent oral and written English communications skills
Superior customer service and problem solving skills
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
Ability to work in a team environment
Ability to work a regular, full-time work schedule at HUB’s facility(s)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program
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Skills Required
- At least 1-2 years of experience in a receptionist or customer service role in an office environment
- Excellent oral and written English communication skills
- Superior customer service and problem-solving skills
- Proficiency with computer systems, including Microsoft Office and automated agency management systems
- Ability to work in a team environment
- Ability to work a regular, full-time schedule at HUB facilities
- High school diploma or equivalent
HUB International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HUB International and has not been reviewed or approved by HUB International.
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Flexible Benefits — Flexible spending accounts and pre-tax commuter programs are available, alongside a broad menu of voluntary options such as legal plans, accident coverage, and group auto/home insurance.
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Healthcare Strength — Health, dental, and vision coverage are offered with multiple medical plan options, complemented by life and disability coverage and a dedicated wellbeing program with activities and tools.
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Retirement Support — A retirement savings plan is provided with a discretionary company match and access to financial planning assistance tools.
HUB International Insights
What We Do
Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions.
