Operations Assistant

Posted Yesterday
Be an Early Applicant
Gainesville, GA, USA
In-Office
37K-42K
Junior
Professional Services • Consulting
The Role
Greet and check in patients, verify insurance/ID, manage scheduling and provider calendars, answer phones, maintain organized HIPAA-compliant records, use Infinitt and Microsoft Office tools, scan/file documents, assist with basic patient education, and occasionally travel to other sites.
Summary Generated by Built In

Description

Be the first smile our patients see — and use your patient care experience in an exciting, fast-paced role!

Women's Imaging Specialists is growing, and we’re looking for an Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot.

Why you’ll love it here:

Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection

Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays

Beautiful outpatient centers - 19 locations across GA & AL, with excellent benefits

Benefits start day 61: Health, dental, vision, PTO | 401k after 6 months

What you’ll do:

• Welcome patients warmly and check them in with care

• Verify insurance + ID, help patients with digital/paper intake forms

• Answer phones, schedule/reschedule appointments, and confirm upcoming visits

• Manage provider schedules and communicate any changes to the clinical team

• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking

• Scan, file, and keep records organized and HIPAA-compliant

• Keep our waiting room calm, clean, and welcoming

• Provide basic patient education when needed

What you bring:

Required: 1+ year medical office experience

Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word

• Exceptional attention to detail, time management, and conflict resolution skills

• Customer service mindset — on-the-job training or certificate a plus

• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites

• High school diploma or equivalent; medical admin certification a plus

Type: Full-time, In-person

Schedule: Monday-Friday, daytime hours

Location: Gainesville, GA

Ready to help women feel cared for from the moment they walk in? Apply today.

Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

  • Required: High School Diploma or GED
  • Required: 2+ years experience in a physician’s office, medical front desk, or healthcare operations role
  • Required: Proficiency in Microsoft Word, Excel, Outlook, Teams; ability and willingness to learn Infinitt scheduling/EMR and Doctor Connect
  • Preferred: Experience in radiology, imaging center, or women’s health setting
  • Preferred: Familiarity with prior authorization, referrals, or breast imaging workflows
  • Working knowledge of medical terminology, insurance verification, and HIPAA regulations

Skills Required

  • High School Diploma or GED
  • 2+ years experience in a physician's office, medical front desk, or healthcare operations role
  • Proficiency in Microsoft Word, Excel, Outlook, Teams; ability and willingness to learn Infinitt scheduling/EMR and Doctor Connect
  • Working knowledge of medical terminology, insurance verification, and HIPAA regulations
  • Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites
  • Pre-employment drug screening and background checks required
  • Experience in radiology, imaging center, or women's health setting
  • Familiarity with prior authorization, referrals, or breast imaging workflows
  • Medical admin certification
  • Customer service mindset; on-the-job training or certificate a plus
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The Company

What We Do

Athena Medical Management Group, LLC is a provider of customized medical management consulting and services. The company focuses on enhancing operational efficiency and patient care by incorporating best practices and empowering leadership to maximize the effectiveness of medical practices, turning operational challenges into opportunities for growth and efficiency.

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