Bilingual Operations Assistant

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Lawrenceville, GA, USA
In-Office
20-21
Junior
Professional Services • Consulting
The Role
Provides bilingual English-Spanish front-desk and administrative support at an outpatient women's imaging center. Responsibilities include patient check-in, insurance and ID verification, appointment scheduling, provider schedule coordination, phone support, intake assistance, records management, HIPAA-compliant filing, patient education, and maintaining a welcoming waiting area.
Summary Generated by Built In

Description

Be the first smile our patients see — and use your Spanish to make a real difference.

Women's Imaging Specialists is growing, and we’re looking for a Bilingual Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot.

Why you’ll love it here:

• Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection

• Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays

• Beautiful outpatient centers - 18 locations across GA & AL, with excellent benefits

• Benefits start day 61: Health, dental, vision, PTO | 401k after 6 months

What you’ll do:

• Welcome patients warmly and check them in with care — in English and Spanish

• Verify insurance + ID, help patients with digital/paper intake forms

• Answer phones, schedule/reschedule appointments, and confirm upcoming visits

• Manage provider schedules and communicate any changes to the clinical team

• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking

• Scan, file, and keep records organized and HIPAA-compliant

• Keep our waiting room calm, clean, and welcoming

• Provide basic patient education when needed

What you bring:

• Required: 1+ year medical office experience + fluent English/Spanish

• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word

• Exceptional attention to detail, time management, and conflict resolution skills

• Customer service mindset — on-the-job training or certificate a plus

• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites

• High school diploma or equivalent; medical admin certification a plus

Type: Full-time, In-person

Schedule: Monday-Friday, daytime hours

Location: Lawrenceville, GA

Ready to help women feel cared for from the moment they walk in? Apply today.

Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

• Required: 1+ year medical office experience + fluent English/Spanish

• Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word

• Exceptional attention to detail, time management, and conflict resolution skills

• Customer service mindset — on-the-job training or certificate a plus

• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites

• High school diploma or equivalent; medical admin certification a plus

Skills Required

  • At least 1 year of medical office experience
  • Fluent English and Spanish
  • Proficiency with Microsoft Excel, Outlook, Teams, SharePoint, and Word
  • Exceptional attention to detail, time management, and conflict resolution skills
  • Customer service mindset
  • Ability to sit at a computer for extended periods
  • Ability to lift up to 20 pounds
  • High school diploma or equivalent
  • Occasional travel to other WIS sites
  • Medical administration certification

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The Company

What We Do

Athena Medical Management Group, LLC is a provider of customized medical management consulting and services. The company focuses on enhancing operational efficiency and patient care by incorporating best practices and empowering leadership to maximize the effectiveness of medical practices, turning operational challenges into opportunities for growth and efficiency.

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