POSITION SUMMARY:
The Operations Assistant Submissions, Exports and Underwriting, is responsible for, but not limited to, supporting the team, providing technical expertise to the members of the Operations team, ownership of a defined portfolio of responsibilities, which may include certain aspects of facilitating, reviewing and analyzing the processing of all aspects of underwriting/reinsurance contract and claims information in our risk, accounting and claims systems for all books of business written. The Operations Assistant will work and support across the Operations teams and will also assist with special/ad hoc projects when required.
PRINCIPAL ACCOUNTABILITIES:
- Supporting development, implementation and documentation of processes and controls for efficient handling of department responsibilities.
- Assisting with development and oversight of metrics and KPIs ensuring they align to the goals of the team.
- Helping to support to Claims, Reserving, Underwriting and Finance departments.
- Support for adherence to contract certainty.
- Assist with implementation and execution of special/ad hoc projects within the Operations Department.
- Provide support to the broader Operations team to help to ensure smooth and efficient monthly and quarterly closes.
- Assist with requests from both Internal and External Auditors.
- Ensuring SOX compliance for Operations processes.
- Ensure all responsibilities are carried out with a high degree of quality, in a timely manner.
The Operations Assistant is responsible for receiving and logging submissions and analyzing and inputting all aspects of underwriting/reinsurance contracts in our risk and accounting systems for all books of business on the global platform. This role also provides information and support to the underwriting team in the production, underwriting, and management of the book of business on a global basis.
- Enter contract and submission data according to specific procedures for new and / or renewals policies into REMS.
- Help monitor the new and renewal business and maintain electronic document files.
- Update account information in REMS and SICS.
- Liaise with Brokers, Underwriters, and Analysts to ensure that technical account information is current, accurate and complete.
- Book deals into the reinsurance accounting system SICS and ensure deals are accounted for in line with quarterly deadlines.
- Monitor and review contract wordings for signing by the underwriting officer and return final contract to brokers.
- Compile statistical data relating to contract experience and assist the manager in tracking metrics and KPI globally.
- Ensure data quality/hygiene in REMS and SICS is accurate and up to date.
EXPECTED COMPETENCIES:
- A university degree preferred, (emphasis on business, insurance or finance / accounting is advantageous) or comparable experience essential.
- At least 2 to 5 years prior relevant experience in area of responsibility preferred.
- Good knowledge of general insurance business or reinsurance.
- Strong analytical, problem-solving skills, able to identify alternative solutions to often complex problems, accounts and transactions.
- Applies strong technical skills to achieve results.
- Knows and meets industry standards.
- Prioritises responsibilities, makes effective use of time and remains flexible to changing work needs/demands.
- Utilises available resources to accomplish objectives and identifies issues that could potentially derail results.
- Clearly and concisely presents information in group settings adapting messages to the needs of the audience and effectively responds to Q&A.
- Regularly shares information and engages in dialogue with manager and peers.
- Works toward team goals and end result and contributes in ways that benefit the entire team.
- Consistently meets expectations excels when it matters most and responds quickly and effectively to resolve issues.
- Remains open to new thinking and ideas, and views situations from multiple perspectives.
- Strong computer skills – MS Word, Excel and any relevant internal systems (SICS).
Our people are our most valuable resource and core to our success. This is a fast-paced business environment, demanding a strong work ethic and a results-oriented approach. We offer competitive compensation and benefits, a comprehensive talent development program, and a reward system in which employees share in the success of the company. We are an engaged member of the communities in which we live and work and have a locally-led giving philosophy with generous employee matching program, global and local community grants and employee volunteerism.We seek diversity, create equity, and practice inclusion. Our people are at the heart of everything we do. We are an equal opportunity employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, marital status, pregnancy, disability, military status or other legally protected categories.
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What We Do
RenaissanceRe is one of the world’s leading reinsurance companies, consistently recognised for our innovation, technical excellence and creative problem-solving. Our clients are multi-national organizations and government entities who turn to us to help manage the risks of operating in a volatile and uncertain world, including climate change, natural hazards like wildfires and hurricanes, cyber threats and significant societal upheaval. We’re proud of our world-class reputation for exceptional performance and being a trusted partner, there for our clients when it matters most. Our corporate purpose is to protect communities and enable prosperity. When disaster strikes, the claims we pay help keep businesses open and communities rebuild. Ensuring that our technology ecosystem can anticipate and respond to unprecedented global change in the world order is an imperative. It is only through continuously seeking to innovate through transformative technology that we can deliver our strategic business priorities, aims, and objectives. RenaissanceRe’s name comes from our founders’ intention to create a renaissance in quantifying and managing risk. Our success depends on the unique way we combine information, experience and technology to empower our decisions. We have developed new and cutting-edge technologies since the day we started in 1993 and have long been recognized as pioneers and technical innovators; designing and engineering solutions to rapidly serve clients and help them dynamically manage their business
