Company:AHI agilon health, inc.
Job Posting Location:Akron, OH
Job Title: Operations and Planning Manager
Job Description:
Position Summary:
The Operations and Planning Manager will be responsible for overseeing and/or executing key operational activities between agilon health and its provider partner. Implements and leads business strategies and initiatives aligning priorities to ensure fulfilment of company and business goals and objectives. agilon health is a high-growth organization; this role operates as part of a highly-matrixed, fast-paced team within a culture of trust and inclusion.
Essential Job Functions:
- Supports the operational infrastructure between agilon health and its physician partners in the market to drive results with an ongoing focus on organizational effectiveness and continued integration.
- Develops processes and leads initiatives to improve quality of care, efficiency and growth in the market.
- Functions as part of the market leadership team to drive initiatives with provider partners, payers and the enterprise that support the partnership.
- In collaboration with the agilon health and provider group’s clinical leadership team, supports the development of innovative care models to create a world-class patient experience with world-class quality of care.
- Responsible for supporting the prioritization, metric development/tracking and ROI associated with new/ongoing projects.
- Drives high-quality results by focusing on supporting the organizational needs.
- Leverages and embraces technology to drive process improvement, operational efficiency, and improved clinical results.
- Works collaboratively with colleagues to continue to define and support the agilon culture within the market and across the company. The partnership’s culture strives for trust and inclusion.
- Establishes performance objectives, tracks performance, and evaluates progress toward unit and organizational goals.
Other Job Functions:
- Understand, adhere to, and implement the agilon’s policies and procedures.
- Provides excellent customer services skills, including consistently displaying awareness and sensitivity to the needs of internal and/or external clients. Proactively ensuring that these needs are met or exceeded.
- Takes responsibility for personal growth including acquiring new skills, knowledge, and information.
- Engages in excellent communication which includes listening attentively and speaking professionally.
- Sets and completes challenging goals.
- Demonstrates attention to detail and accuracy in work product.
Required Qualifications:
Minimum Experience
- 4+ years’ experience leading projects or driving initiatives
- A demonstrated track record of innovative thinking across the continuum of patient care.
- Independent thinker who can manage ambiguity and devise solutions when a clear path otherwise does not exist while also being able to function effectively within team-based environments.
- Proven skills in the development, implementation and execution of project plans, and the integration of complex operations.
- Demonstrates passion for the business and his/her role; espouses a collaborative approach; leads by example in setting a positive tone.
- Focuses on achieving outcomes while maintaining cultural adherence.
- Excellent communicator in both the written and oral form; understands how to approach communication from a strategic and operational perspective; ability to create clear, board-ready, and convincing presentations and communications.
- Cultivates an active network of internal and external relationships and relates well to key colleagues at all levels.
- Respects and appreciates the confidentiality and sensitivity of specific information and situations.
- Energetic about driving results through superb process capabilities.
- Holds oneself to the highest standards of accountability; has the ability to drive change while maintaining operating effectiveness; integrates and aligns efforts across physician practices, corporate functions, and business units; monitors results; tackles problems directly.
- Develops perspective on the broader business, while maintaining a high level of knowledge of the details of implementation.
Education/Licensure:
- Bachelor’s degree required; Master’s degree preferred.
Location: Akron, OH
What We Do
agilon health is transforming health care for seniors by empowering primary-care physicians to focus on the entire health of their patients. Through our platform and partnership model, agilon health is leading the nation in creating the system we need – one built on the value of care, not the volume of fees. We honor the independence of local physicians and serve as their long-term partner so they can be the physicians they trained to be.
agilon is built for physicians by physicians, as the patient-physician relationship is the cornerstone of care. We allow primary care physicians to take the long view of their relationships with patients, and to be confident in the long-term financial viability of their own practices. We do this through a Total Care Model that maintains the independence of physicians; unites them in a network of like-minded leaders; and integrates all of the components of a global risk business model into a single platform.
