About this opportunity:
PEU Radio Pacific (RP) is end-to-end responsible for product development from F0 until maintenance of radio products developed in China. We are an R&D organization known of innovation by leveraging ecosystem, Execution excellence, Accountability mindset and Speak-up culture.
As an Operations Lead, you will report to the Manager of Operations within the RP Project Office and play a key role in driving communication, governance and operational excellence initiatives across RP. You will work closely with stakeholders in Beijing and Chengdu, as well as global and hosted units, to enhance transparency, engagement, and efficiency in how we operate.
What you will do:
- Drive communication, governance and operational excellence initiatives across RP, aligning with sector priorities and One Ericsson ways of working.
- Shape and communicate RP's value and achievements: translate complex program and operations topics into clear, engaging narratives for different audiences (leaders, teams, hosted units). .
- Plan and deliver internal communication and engagement campaigns (e.g. newsletters, intranet stories, townhalls, RP updates, success stories) to enhance RP's exposure.
- Create and curate communication assets such as articles, presentations, infographics or short videos together with relevant stakeholders and corporate communication teams where needed.
- Improve operational efficiency through AI, digitalization and process optimization, identifying opportunities and implementing practical solutions.
- Coordinate cross-functional collaboration across RP, global teams and hosted units, facilitating alignment and issue resolution.
- Coordinate EGMS compliance, internal audits and related improvement actions to ensure robust governance and adherence to standards.
The skills you bring:
- Experience in driving change initiatives and continuous improvement activities, preferably within R&D or project-driven organizations.
- Background in communications, media, journalism, marketing or similar。
- Fluent spoken and written English.
- Strong communication and content development skills: able to turn complex operational and program information into clear, compelling narratives and visual materials.
- Hands-on experience planning and executing internal communication or engagement activities.
- Good understanding of digital channels and tools for internal communication, and interest in using AI and digitalization to improve communication and operations.
- Strong sense of accountability and a can-do attitude, motivated to overcome challenges and surpass customer expectations.
- Customer-focused, end-to-end mindset; able to see the big picture while ensuring delivery with agility and speed.
- Big-picture / One Ericsson perspective with a collaborative mindset, comfortable working across teams and geographies.
- Previous exposure to the ICT or other high-tech industries is a strong plus.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: China (CN) || Beijing
Req ID: 787708
Skills Required
- Experience driving change initiatives and continuous improvement activities
- Experience within R&D or project-driven organizations
- Background in communications, media, journalism, marketing or similar
- Fluent spoken and written English
- Strong communication and content development skills; translate complex topics into clear narratives and visuals
- Hands-on experience planning and executing internal communication or engagement activities
- Good understanding of digital channels and tools for internal communication; interest in AI and digitalization
- Coordinate EGMS compliance, internal audits, and related improvement actions
- Strong sense of accountability, customer-focused end-to-end mindset, collaborative across teams and geographies
- Previous exposure to the ICT or other high-tech industries
What the Team is Saying
.png)
.png)
Ericsson Compensation & Benefits Highlights
-
Healthcare Strength — Healthcare coverage includes employer‑verified medical, dental, and vision plans, along with HSAs/FSAs and EAP/mental‑health support. Wellbeing initiatives are highlighted as part of Life at Ericsson.
-
Retirement Support — Retirement programs include a 401(k) with company matching that is employer‑verified, with mentions of match levels varying by time and team and pension support in some regions. This is frequently cited as a solid pillar of the package.
-
Parental & Family Support — Paid parental leave is described as competitive in many U.S. postings, with examples up to 16 weeks maternity and 6 weeks parental/adoption at 100% pay. Family‑friendly policies and return‑to‑work support are also called out.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
Gallery
Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
