As our Analytics Manager supporting the Marketing organization, you will deliver insights using primarily quantitative data to support marketing business. If you are an experienced marketing analytics leader with the ability to provide clarity of business performance, identify growth opportunity, and drive alignment to maximize impact, this could be the perfect match!
[Sales]
Sales Analytics Manager will lead complex business analysis and reporting initiatives and help the Supply business by driving data driven decisions, providing key business insights and trends timely to enable the Supply leaders to make well informed decisions to make business more predictable and less risk averse. The Lead Analyst will work with XFN partners such as SOPS, Supply, Product, Data Science etc. for Reporting & Insights on Strategic Initiatives to drive Supply growth. They will also focus on improving data quality and work internally to increase efficiencies across Supply data architecture.
[Product]
As our Product Analytics Manager at The RealReal, you are an innovative data leader who is a crucial interface between the business team and Product & Tech team. On one hand, you thoroughly understand the needs of the business team and are able to predict future requirements. On the other hand, you partner with both Product and Engineering teams and leaders to provide fact-based measurement and insights. More specifically, you will own the analytics on TRR’s consign flow, which is the single most impactful product in the company. Your goal is to provide capability and deep understanding of performance measurement and success for our Product and Engineering teams to prioritize and make business impact through technology.
[Operations]
As our Operations Analytics Manager you will deliver insights using quantitative data to support our operations business here at The RealReal. You will work closely with inventory, logistics, retail, and customer services team within the ops org, and partner with tech and finance teams working with nearly all aspects of our growing business. Your mission is to understand, measure and optimize efficiency in our operations, provide clarity of business performance, identify growth opportunities, and drive alignment to focus on the most impactful areas for our company. This role requires hands-on experience and the ability to design, guide, and complete enterprise scale and strategic level of analyses.
[Marketing]
What You Get To Do EverydayOwn both supply and demand marketing performance measurements; you will synthesize performance data to define success metrics, publish performance reports, and thus find opportunities for improvements
Lead Performance Marketing Analytics; you will be the go-to person for the acquisition and retention business to seek analytical support
Support Marketing strategy; you will partner with business owners to define strategy and align analytics resources to ensure the implementation of the strategy and its success
Become the knowledge center; you will manage your learning agenda to identify and gather relevant data, accumulate insights, and provide recommendations for operational excellence
What You Bring To The RoleMinimum Requirements:
8+ years of experience in analytics that is focused on first-party data
5+ years of experience in marketing analytics, with expertise in performance marketing, brand, and modeling
Proven track record of owning and defining framework for domain analytics
Expert proficiency in query languages such as SQL
Strong experience with designing, implementing, providing and interpreting results of A/B testing or causal inference models
Proven ability to deliver high complexity analytics projects involving methodology development, analysis, strategic recommendations, and presentation of findings
Strong written and verbal communication skills
Ability to build and maintain relationships, solicit cooperation, and achieve results through collaboration
Ability to manage multiple projects simultaneously in a fast-paced, high-growth environment
Ability to excel in a dynamic, fast-paced environment
Ability to work well independently and on a team
No travel required
Preferred Requirements:
Experience in eCommerce and Retail industries is highly preferred
[Sales]
What You Get To Do EverydayManages Daily/Weekly/Monthly KPIs and proactively alerts the business for any trends or data issues.
Develops Looker dashboards, reporting and partners internally for any broader data initiatives.
Assists in the development of supply strategy initiatives by structuring complex problems, performing detailed analysis, developing compelling solutions and presenting recommendations to leadership
Collaborates with regional Supply Strategy, Supply Programs, and other multi-functional teams to achieve consistent reporting, GTM alignment, and meaningful insights based on well-articulated needs/gaps.
Runs various regular and ad hoc analysis of key supply data including efficiency, pipeline, forecasting, rep performance, territory planning. Validate data for integrity, quality and accuracy. Support weekly, monthly & quarterly cadence of operating deliverables.
Uses Big Query/SQL for data extraction, transformation and analyze data.
Works with internal teams to understand business requirements and translate these into reporting insights and increase data visibility.
What You Bring To The RoleMinimum Requirements:
4+ years of Sales/Supply Analytics experience
4+ years of experience in SQL, Reporting tools such as Looker/Tableau/Power BI
4+ years of experience in Data Analysis, Reporting & Insights, G-Suite to support and drive Sales or Supply teams.
Preferred Requirements:
6+ years of Sales/Supply Analytics experience
6+ years of experience in SQL, Reporting tools such as Looker/Tableau/Power BI
6+ years of experience in Data Analysis, Reporting & Insights, G-Suite to support and drive Sales or Supply teams.
Masters in Business Analytics
Extensive experience doing data analysis, modeling, and/or financial analysis to support and drive business decisions.
Expertise in Sales forecasting, strategic insights, analytics, and reporting.
Demonstrable ability to partner effectively with supply leaders and stakeholders.
Focused and organized; able to work on multiple projects and priorities concurrently while prioritizing and executing effectively.
[Product]
What You Get To Do EverydayPartner with both business team and product team to document and define product flow and milestones.
Work with eng team to identify and vet data sources for analytics to consume on product insights
Provide key product health measurement and reporting to support the business on a daily basis
Communicate product insights to business partner teams and leadership
Participate in new product development by providing opportunity sizing and other analytics support
Help design and implement product experimentation, and own the test reading and analytics
Support ad-hoc analytics regarding our eCommerce site and application products
Partner with other internal analytics teams to have a streamlined and consolidated analytics roadma
Minimum Requirements:
5+ years of online product analytics experience.
Expert in SQL
3+ years of experience with BI tools such as microstrategy, tableau, looker etc.
Experience with statistical analysis and modeling, e.g. significance testing, regression analysis, etc
Expert in translating between practical problems and technical formulations and solutions
Proven ability to design and lead time-sensitive strategic projects involving methodology development, analysis, strategic recommendations, and presentation of the findings
Proven track record of thriving with ambiguity
Preferred Requirements:
eCommerce industry experience highly preferred
Experience with clickstream data highly preferred
[Operations]
What You Get To Do EverydayUnderstand and quantify operational efficiency metrics
Help design and implement milestone checkpoint data collection, and build measurement on it
Support operation strategy by providing relevant and high quality insights. Partner with business owners to ensure the implementation of the strategy and its success.
Work with other analytics team members to leverage team synergy and ensure consistency.
Become the knowledge center. You will manage your learning agenda to identify and gather relevant data, accumulate insights, and provide recommendations for operational excellence
What You Bring To The RoleMinimum Requirements:
5+ years of experience in analytics that is focused on first-party data
3+ years of experience in business analytics
Proven track record of owning and defining framework for domain analytics
Expert in query languages such as SQL
Strong experience with designing, implementing, providing and interpreting results of A/B testing or causal inference models
Proven ability of delivering high complexity analytics projects involving methodology development, analysis, strategic recommendations, and presentation of the findings
Preferred Requirements:
Experience in two-sided marketplace highly preferred
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
Find out more about our Benefits here.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Top Skills
What We Do
The RealReal is the world’s largest online marketplace for authenticated luxury retail. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have 150+ in-house gemologists, horologists and brand authenticators who inspect thousands of items each day.
Why Work With Us
We are looking for smart and talented people who are creative, enjoy working in a fast-paced environment, and want to be part of a team that is reinventing the digital marketplace as you know it!
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